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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Post Engagement Communication
Post Engagement Communication

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Categories

Solutions

Description

Product Description:

Efficient, personalized, and HIPPA compliant patient engagements drive better outcomes without demanding more staff resources. Valuable tips and critical follow up reminders are handled for you while enhancing patient satisfaction. This time saving, closed-loop approach lets clinics thrive now and into the future.

Stronger Patient Connections & Treatment Adherance

Foster stronger patient connections by delivering personalized reminders and valuable treatment and appointment information, enhancing communication and cooperation in health management.

Elevate care by managing out-of-bound patients. AdviNOW's dynamic AI recognizes and escalates patients who may be at risk given patient engagement feedback.

Acute Care Communication

Engage with patient post-visit to see if they are feeling better. Collect patient care compliance information and automatically schedule follow visits when medically necessary.

Chronic Care Communication

Automatically send patient reminders for chronic condition management. AI managed medication adherance, measurements, labs, and other remote patient information closes the loop in chronic care management.

Elevate Reputation

Submit post-visit surveys to the patient making it easy for happy patients to give Google, Yelp, etc reviews, leading to enhanced clinic reputation and more patients.

About AdviNOW Medical:

AdviNOW Medical is the first complete automated journey platform to seamlessly navigate all aspects of the patient encounter. 

AdviNOW removes friction points between the patient, clinic, payer, and provider through its following solutions:

  • Digital Front Door
  • AI Data Collection and Triage 
  • Decision Support and Scribe
  • Post Patient Engagement
  • Medical Measurement Guidance

The result of our solutions is automated care coordination, exact and personal consistency of care with gaps closure, increased patient throughput and reduced patient wait times.

Product Description:

rater8 is the healthcare industry's top-rated reputation management solution, helping hospitals and healthcare systems build robust, balanced online reputations across the top healthcare review sites, including Google, Healthgrades, Vitals, and more. Effortlessly cultivate 5-star patient reviews, gather real-time patient feedback, and drive new patients through the door — all without lifting a finger.

About rater8:

Outshine your competition with a perfect online reputation powered by rater8, the leader in healthcare reputation management. Hospitals and health systems use rater8 to automate patient feedback, gain real-time insights into operations, and grow 5-star reviews across Google, Healthgrades, Vitals, Facebook, and WebMD for all of their doctors and locations.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Urgent Care

Primary Care

Specialty

Hosptal Systems

FQHC's

Independent

Any Other healthcare Facility

Pediatric use cases:

Digital Front Door

AI Triage

Decision and Coding Support

Scribe 

Post-encounter engagement 

Users:

Front desk staff, physicians, medical assistants, patients, hospitals, clinics 

Description:

Enhancing Patient Experience

  • Objective: Improve patient satisfaction and overall experience through real-time feedback.
  • Scenario: A multi-specialty clinic wants to enhance patient experience across its various departments.
  • Activation: rater8 sends post-visit surveys to patients via email/SMS.
  • Outcome: The clinic receives instant feedback on patient satisfaction, identifies areas needing improvement, and implements changes, resulting in higher patient satisfaction scores and increased patient retention.

Managing Online Reputation

  • Objective: Strengthen online presence and reputation through positive reviews.
  • Scenario: A small dermatology practice wants to improve its online reviews to attract more patients.
  • Activation: rater8’s platform prompts satisfied patients to leave positive reviews on platforms like Google, Vitals, and Healthgrades.
  • Outcome: The practice sees a significant increase in positive reviews, leading to improved online reputation, higher search engine rankings, and an influx of new patients.

Tracking and Improving Provider Performance

  • Objective: Monitor and enhance provider performance using patient feedback.
  • Scenario: A hospital aims to ensure consistent, high-quality care across all its providers.
  • Activation: rater8 collects patient feedback on individual providers and generates performance and benchmarking reports.
  • Outcome: The hospital identifies high-performing providers and those needing improvement, provides targeted training, and ultimately improves the overall quality of care.
Pediatric use cases:

Real-Time Feedback Collection

  • Objective: Improve the overall experience for pediatric patients and their parents through real-time feedback and targeted improvements.
  • Scenario: A mid-sized pediatric practice wants to enhance patient and parent satisfaction, ensuring that visits are smooth, communication is clear, and the care provided is of the highest quality.
  • Activation: Send automated surveys via email or SMS to parents shortly after the appointment to capture detailed feedback about their experience.
  • Outcome: The practice receives real-time feedback, enabling quick adjustments to improve the overall patient and parent experience.
Users:
  • Healthcare providers (Doctors, Specialists, Nurses)
  • Practice Managers and Administrators
  • Patient Experience Coordinators
  • Reception and Front Desk Staff

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Allscripts/Eclipsys, athena, eClinicalWorks, NextGen, Allscripts, Athenahealth, Meditech, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

None provided

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

Differentiators vs Competitors:

More than just static, fixed appointment reminders, AdviNOW automatically shares valuable tips and critical follow up reminders while enhancing patient satisfaction. This dynamic, time saving, closed-loop approach lets clinics thrive now and into the future.

Utilizing automated AI driven text messages, AdviNOW not only closes the loop, but builds a continuous thread of care and communication between clinics and patients, ensuring a consistent, accessible, and supportive healthcare experience. 

Differentiators vs EHR Functionality:
  • Patient feedback and reputation management
  • Integrated surveys and analytics
  • Automated review requests
  • Detailed reporting and insights
  • Award-winning customer service, dedicated account manager, ongoing technical support
Differentiators vs Competitors:
  • 30-day free trial
  • Healthcare-specific solutions
  • Integrations with 100+ EMR systems
  • Automated, goal-based review builder
  • Hands-free activation
  • Award-winning customer service, dedicated account manager, and ongoing technical support
  • Provider-based pricing model
  • Real-time patient feedback (30% response rate)
  • Robust reporting and benchmarking (over 20 million data points)

Keywords

Images

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rater8 Analytics Dashboard

Videos

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rater8 Explainer Video

Downloads

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rater8 Client Success Story - Major Health Partners

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Company Details

Founded in 2016

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