Redefining Patient Experience across Touchpoints
Automating every step of the patient’s journey from symptom checking to appointment booking to report tracking.
An average patient spends around 30 minutes trying to
find the right service at his/ her local healthcare center.
Besides, the rate of missed appointments ranges between 10-20% in the United States. A healthcare chatbot can significantly improve the quality of service by automating most routine processes.
- Appointment Booking
- Symptom Checker
- Schedule Medical Tests
- Prescription Renewal
- Health Advisory
- Download Medical Records
- Insurance Coverage
Freeing up Medical Practitioners to Focus on Care
There is too much technology between medical practitioners and patients.
Medical practitioners are spending a lot of time finding
existing medical records of their patients and tracking
their medical history. Patients are often unhappy about
the amount of time doctors spend in updating and
accessing information using complex software tools.
NLP-based healthcare chatbots can help doctors retrieve
critical information quickly and without having to fiddle with
complex CRM tools.
- Access Medical Records
- Track Patient History
- Patient Referral
Boosting Hospital’s Profitability and Efficiency
Patient engagement at Hospitals is largely human-driven, which not only proves to be inefficient at most times but also leaves scope of error.
AI chatbot solutions can significantly reduce human effort, minimize chances of error and help hospitals improve productivity by automating routine processes.
In addition, the data collected by hospitals can be fed into their analytics pipeline thereby aiding critical decision making.
- Send Personalized Offers
- Check Medicine Availability
- Find Alternate Medicines
