An admin-controlled audio, video and text chat for customer communications holds the potential to significantly improve outcomes for businesses in the form of – enhanced collaboration, better operational efficiency, improved customer engagement, organized record keeping, strengthened management & a lot more! Yet, many businesses struggle to realize these benefits due to challenges such as feature development, resource allocation, device compatibility, and diversion from core activities.

FIRMINIQ’s industry-agnostic accelerator, InteractIQ eliminates these obstacles, enabling more efficient communication management. It empowers your admin to handle calls and ensure they reach the right person while maintaining organized records. Furthermore, InteractIQ is a highly customizable chat widget offering quick setup, transparent record-keeping, improved responsiveness to customers, and more.

FIRMINIQ is a trusted software product development company specializing in CONNECTED HEALTH. We reduce time to market for companies that use software to either improve their efficiency or generate revenue.

Our skilled team has successfully delivered cloud & mobile applications that helped our clients generate a combined revenue of well over $1 billion in the last 5 years. We take pride in being a trusted tech partner for global clients ranging from innovative start-ups & SMEs to established enterprises.

With our deep technical expertise and customer-centric focus; we help our partners through the entire product lifecycle hand holding from concept to scale. 

Within our strategic offshoring services, we ensure we set-up lean full-stack teams, drawing from our hundreds of business analysts, UX designers, project managers, developers, QA, support engineers & DevOps. Each team is closely tailored in management structure, composition & methodology to the client’s particular needs. 

Our people are central to our success. We recruit & retain excellent technical & creative people & have always had an attrition rate of less than 13%. Our culture is driven by passion, transparency, continuous learning & lots of coffee.

Core Service Offerings:

End-to-end Product Development: Building innovative products that scale with:

• UI/UX Design
• Mobile Development
• Web Development
• Backend & Middleware
• QE

Strategic Offshoring: Scaling engineering efforts as required with:

• Setting-up Scalable Agile Teams
• Staff Augmentation
• Cloud & DevOps: Building infrastructure, boosting development & automating processes with:
• Infrastructure
• DevOps
• Managed Support

Specialization:

Connected Healthcare:  Designing, building & transforming the connected health ecosystem with services in:

Remote Patient Monitoring (RPM)

Wearable & Medical Devices Apps

Secure Data Sharing

For anything & everything related to software development & delivery, drop us a line at info@firminiq.com

Quick'rCare's platform uses a two-pronged approach to gaining the attention of the local population for its population to access Urgent Care, ER, or Telehealth services. By using data crawls and auto-process marketing techniques, the platform attracts patients for 80% less than the billboard model and integrate the registration process from home into the hospital tracker system and EHR.

Since 2017, Sympti has been focused on solving digital problems that sick patients face every day. A guidance platform that helps the 145 million people who end up in the immediate care every year. Sympti has helped over a million patients and continues to focus on working with health systems of all sizes.

With the patient experience, few things are more important than first impressions.How patients find and receive healthcare has evolved. They now research everything from health insurance, doctors, clinics, specialists, and more all online. Relying on search results, healthcare marketplaces and reviews, patients have made a decision about healthcare providers before they even receive care. 

Healthcare organizations have a large opportunity to improve patient access, connect consumers to the right health information and increase patient volumes by leveraging Sympti as part of a comprehensive strategy.

Healthcare organizations who prepare for the changing shifts in the digital landscape will be able to better provide patients with a seamless experience. 

• Efficient Admin Operations Management at Scale: Elevate your admin operations capabilities at scale with an accelerator that streamlines communication, providing a powerful solution that lets them effortlessly manage incoming inquiries, ensuring top-notch customer service and efficient operations. 
• Plug & Play Integration: Seamlessly integrate the accelerator with your existing systems and workflows, allowing for a hassle-free setup that quickly enhances your business operations without disrupting your current processes. 
• Flexible & Cost-effective: Choose from a range of engagement models that suit your business needs, providing the flexibility to scale and customize the solution according to your preferences while ensuring cost-effectiveness and affordability. 
• Filter-out Unwanted Interactions: Keep track of all communications while filtering out unwanted interactions from customers. Also, save chat history for reference and compliance with the regulatory requirements.

-Seamless EHR/EMR integration

-Use of data along the patient journey to increase operational efficiency and work alongside other partners

-Data driven design for traffic to patient conversion

-All inclusive pricing model 

-Seamless EHR/EMR integration

-Ability to digitalize patient journey from search to review

-Predictive analytis to drive operational efficiency