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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Improve provider utilization and increase appointment volume by bringing together scheduling data and preferences across the healthcare system in a centralized, intelligent solution. Dash enables leading healthcare organizations to: 

  • Align physician schedule capacity with patient demand. 
  • Enable both staff and patients to schedule the right care option, at the right time, in the right place. 
  • Leverage real-time data to analyze utilization, appointment volume, cancellations, and more.
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Product Description:

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

About Artera:

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient scheduling can be one of the biggest pain points for

both patients and providers throughout the care journey.

With the growing patient demand for digital access and

provider demand to reduce manual workflows, intelligent

scheduling software can help improve patient volumes, drive cost savings, lead to better patient-to-provider matching and accelerate care delivery.

Pediatric use cases:

None provided

Users:

Contact centers, adminstrators, patient access teams, patients and consumers.

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Behavioral health, Community based organizations, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Other

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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No awards image

Differentiators

Differentiators vs EHR Functionality:

Organizations utilizing Dash to improve operations & the patient experience have seen:

- 10% increase in provider utilization

- Over 20% of appointments scheduled online

- 32% of appointments scheduled online, after hours

- Over 50% reduction in staff training time

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

1 of 1

edit-media
Reduce hold times and minimize abandoned calls by switching your patients to text.

Videos

1 of 2

Dash Schedule Promo - Visit Relatient.com.mp4

No videos provided

Downloads

No content provided

Alternatives

Company Details

Founded in 2015

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