Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill Virtual Patient Navigators improve the quality of patient and caregiver experiences. They support users with low health literacy. Resource Navigators can promote treatment compliance and improve health outcomes. They promote patient engagement, develop self-efficacy, and lessen anxiety and stress. Enskill Virtual Patient Navigators align well with telehealth initiatives.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, minimizing the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

Say goodbye to endless voicemails, mountains of messages, and phone tag that won’t quit. Navigator is here to interface with patients like a new virtual customer service agent, capable of seamlessly handling patient requests across phone, SMS, and chatbot interactions. Save staff time by offering natural, conversational AI interactions that address simple patient needs. No more tedious repetition of requests and context with each handover; Navigator remembers previous interactions and carries them across channels. Patients can manage appointments, request refills, and more – saving valuable time for clinical workflows.

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

N/A. Enskill does not handle EHR data.

- Improves the quality of patient and caregiver experiences

- Rapid upskilling of healthcare staff

- Promotes patient engagement and self-efficacy

- Promotes treatment compliance

- Reduces anxiety and stress due to lack of information or patient overload

- Reduces the burden on healthcare staff to communicate with patients and answer their questions

- Enhances providers' existing digital outreach and social media initiatives

Navigator integrates two months' worth of contextual information from Luma interactions and EHR to conduct a seamless, natural customer service interaction

Luma's depth of integration into the EHR lends functionality and streamlines work processes