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Description
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Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
ChartSync
ChartSync

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Categories

Solutions

Description

Product Description:

ChartSync is Mission Control for Connected Care

Formerly known as ChartScout, ChartSync is built for healthcare leaders who need to unify fragmented care without sacrificing choice. It’s not just another point solution. It’s the mission control that connects your entire healthcare ecosystem.

ChartSync brings together EHRs, virtual care platforms, patient engagement tools, and more into one seamless, clinician-friendly dashboard. Whether in-person, virtual, or hybrid care, clinicians get a single, clear view of patient data, empowering them to make fast, informed decisions.

Unlike rigid, proprietary systems, ChartSync offers true flexibility. It integrates with your existing tools while keeping data secure and accessible. No more juggling platforms. No more fragmented workflows. Just smarter, connected care.

ChartSync: Your mission control for healthcare that moves.

About HealthSync:

Why HealthSync Exists: 

Because patient data shouldn’t live in silos: 

Critical information is scattered across too many platforms, making it impossible to see the full picture. Providers are forced to play detective, trying to piece together insights while the clock ticks. 

Because providers are exhausted: 

No one went into healthcare for the clicks and the dashboards. The tools meant to help them are slowing them down, creating unnecessary friction and burnout. 

Because patients deserve better: 

The current system asks patients to jump through hoops—multiple portals, apps, and logins—just to stay on top of their care. Non-compliance isn’t a mystery; it’s the system’s fault. 

Because one-size-fits-none doesn’t work: 

Too often, digital solutions are locked to a single EMR or built to pad a vendor’s bottom line instead of empowering providers. This straitjacket approach stifles innovation and limits provider choice. 

Because financial models should work for providers, not vendors: 

Healthcare groups need solutions that fit their workflows and financial goals. HealthSync doesn’t squeeze providers into someone else’s box; we help them design revenue models that make sense for them. 

Because proactive care is the future: 

By leveraging AI, we can go from reactive, one-off care to predictive, preventive, and personalized care. Providers need deeper insights and faster pathways to action. 

Product Description:

ReferralMD delivers AI-powered solutions for Referral Management, eConsults, Appointment Management, Fax Management, Patient Scheduling, Intake and Communications, Marketing CRM and Analytics. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com..

>>> HOW WE HELP <<<

Digital Front Door

  • Patient Access Tools
  • Patient Direct Scheduling
  • SmartCHAT Patient Intake
  • Patient Communications

Operations

  • Consult Management
  • Referral Management
  • Appointments and Scheduling
  • AI Fax Management

Marketing & Services

  • Marketing CRM
  • Advanced Analytics
  • Professional Services
  • SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

  • Reducing patient leakage through SmartMatch decision support and real-time analytics
  • Standardizing and streamlining the referral management process across the organization
  • Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

  • Matching patients with appropriate providers using SmartMatch decision support
  • Closing the feedback loop with specialists and reducing phone calls and faxes
  • Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

  • Increasing referral volume and capturing more revenue using CRM and marketing tools
  • Improving customer service with referring providers through automated status reports
  • Managing referral network and gaining insight into referral patterns using analytics 
About ReferralMD:

ReferralMD delivers AI-powered solutions for Referral Management, eConsults, Appointment Management, Fax Management, Patient Scheduling, Intake and Communications, Marketing CRM and Analytics. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Interoperability - Unifying Data Across Systems

ChartSync integrates disparate EHRs, patient engagement tools, and virtual care platforms into one unified dashboard. This eliminates data silos, enabling clinicians to see the full patient history at the point of care.

Pediatric use cases:

None provided

Users:
  • Physicians
  • IT leaders
  • Health Information Managers
  • Clinical Operations
Description:
  • Improve patient access through online provider directory and scheduling
  • Improve visibility of provider affiliations across the network and reduce leakage
  • Close the feedback loop, improve loyalty, and increase revenue from referring providers
  • Triage and match patients with the best providers with clinical decision support checklists
  • Communicate with online messages and consults versus fax or phone calls on hold
  • Reduce lost referrals due to improper handling, poor workflow, or antiquated e-fax technology
  • Acquire and retain patients with provider relationship management software (CRM)
  • Reduce no-show rates and improve engagement through automated patient communications
  • Connect different EMRs using ReferralMD as the bridge for interoperability
Pediatric use cases:
  • Pediatric providers can send or receive referrals and communicate with referral partners and patients via the platform.
Users:
  • Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD. 
  • Clinicians stay within their respective EHR systems since data is exchanged via EHR integrations.

EHR Integrations

Integrations:

Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, NextGen, eClinicalWorks, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • Acts as mission control for connected care, unifying EHRs and health tech solutions.
  • EHR-agnostic and flexible, integrating data from multiple sources.
  • Consolidates patient information into one clear, clinician-friendly dashboard.
  • Streamlines workflows to keep clinicians in control.
  • Supports real-time, connected care without sacrificing data integrity or security.
Differentiators vs Competitors:
  • Acts as mission control for healthcare, unifying multiple EHRs and health tech solutions.
  • EHR-agnostic with flexible integration, connecting the entire care ecosystem.
  • Puts clinicians in control by consolidating data into one intuitive dashboard.
  • Streamlines decision-making at the point of care, whether virtual, in-person, or hybrid.
  • Eliminates data fragmentation by making information accessible in real time.
Differentiators vs EHR Functionality:
  • Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
  • Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
  • Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
  • Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
  • Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
  • Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
  • Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
  • Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiators vs Competitors:

Differentiator 1: All-In-One Platform

  • Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
  • Real-time analytics across the platform
  • Automated workflow and decision support tools
  • Automated feedback loop with referring providers
  • Automated patient communications via text or email
  • Integrated fax management system (port over existing fax numbers)
  • Integrated Customer/Partner Relationship Management (CRM/PRM)
  • Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

  • Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
  • In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

  • The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
  • The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.

Keywords

Images

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Videos

No videos provided

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ReferralMD - Referral Management Solution.mp4

Downloads

No content provided

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ReferralMD+Data+Sheet.pdf

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Company Details

Founded in 2011

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