Conversational & Visual Interactive Voice Response (IVR): Resources

Best Conversational & Visual Interactive Voice Response (IVR) Products

This category is a work in progress

79% of consumers would rather self-serve than use human-assisted support channels.

Self-service is available now on chatbots, on websites, via SMS messaging and more. But despite those options, the majority of consumers still reach out via the voice channel.

Products Market Map

Product Grid

helpful tools

Product Grid

Company Self-Categorization

Conversational & Visual IVR Tools

From low code and no code tools, to complete conversational IVR systems for specific use cases and full automation, these tools allow health systems to build dialogue trees and conversational flows to interact with patients.

Bridge Communication

Omilia

Xaqt

Yellow.ai for Healthcare

Aisera

Artera Call-to-Text and Abandoned Calls

Dragon Ambient eXperience®

AI Solutions for Patient Access

Nuance Patient Engagement

Amelia

boost.ai

Communication Studio G2

Conversational AI Chatbot

Avaamo Conversational AI for Healthcare

Syllable Patient Assistant for Hospitals

Rytstack Technologies

PolyAI Customer-Led Voice Assistant

Bright Pattern

Call Center Scheduling Tools

Software tools to integrate information systems and enable call centers to schedule patients.

Scheduler

MD Insider

C10 Connect

Intelligent Scheduling

Online Patient Scheduling

Human Practice

Access Center

Dialog 2.0™

Access Center Solution

Patient Access Solution

Broadcast

Digital Call Deflection

Adaptive Call Center Automation

Voice Solutions

Enable bi-directional conversations between the health system and consumers via live, automated, or augmented (live + automated) voice dialogue...

Zebra's Ongoing Clinical Collaboration Solutions

VIaante's Healthcare RCM Solutions

Aiva Patient Assistant

Trace

Tapestry

HRS PatientConnect Voice

Conversational AI for intake & care management

CipherOutreach

Voice Traffic Filter

Digital Call Deflection

Invoca Call Tracking

Voiceflow.com

Keep up on trends with the top digital health newsletter.

Keep up on trends with the top digital health newsletter.

Market Map Download

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR) Overview

Category Description

79% of consumers would rather self-serve than use human-assisted support channels.

Self-service is available now on chatbots, on websites, via SMS messaging and more. But despite those options, the majority of consumers still reach out via the voice channel.

Conversational & Visual Interactive Voice Response (IVR) is a popular category with 96 products in AVIA Marketplace
There are 310 verified clients including academic medical centers, accountable care organizations, pediatric facilities and clients with rural presence using a Conversational & Visual Interactive Voice Response (IVR) solution at their organization
Popular Conversational & Visual Interactive Voice Response (IVR) resources are Digital front door: The key to staying ahead in healthcare and
Subcategories of Conversational & Visual Interactive Voice Response (IVR) includes Conversational & Visual IVR Tools, Patient Experience Survey Tools, Call Center Scheduling Tools and Voice Solutions

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR) Overview

96 products

Listed in AVIA Marketplace

32 products

With AMC Clients

34 products

With ACO Clients

29 products

With Rural Clients

22 products

With Pediatric Clients

Highest Rated Products

Dragon Medical One

5.0

1 review

Orbita

5.0

6 reviews

Aiva Nurse Assistant

5.0

1 review

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR) Subcategories

13 Products

Call Center Scheduling Tools

23 Products

Voice Solutions

26 Products

Conversational & Visual IVR Tools

36 Products

Patient Experience Survey Tools

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

LESS

Match with AVIA Network.

This view shows a limited selection of products. See all the products here for a complete look.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

23 Products

Voice Solutions

...that can be in the form of phone calls or through other voice assistant devices (e.g. Amazon Alexa, Google Home). Voice can be used for a limited purpose or a broad set of use cases that is extensible over time to accommodate any number of topics and can easily scale based on a consumer’s needs.

Zebra's Ongoing Clinical Collaboration Solutions

VIaante's Healthcare RCM Solutions

Aiva Patient Assistant

Trace

Tapestry

HRS PatientConnect Voice

Conversational AI for intake & care management

CipherOutreach

Voice Traffic Filter

Digital Call Deflection

Invoca Call Tracking

Voiceflow.com

Stay up to date

Keep up with the latest products and trends in digital health.

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.