Marketing - Online Scheduling and Digital Intake vs Digital Front Door ("DFD")

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Marketing - Online Scheduling and Digital Intake

0 review

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Digital Front Door ("DFD")

5.0

6 reviews

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Product Description:

Patients can easily and securely book appointments online with full integration into an EMR/Practice Management System. Alert patients of upcoming appointments and enable patient self check-in for appointments digitally. Patients can provide: insurance/identification information; answers to configurable pre-visit questionnaires; completion of appointment pre-requisites (e.g., labs); and copayments, thereby eliminating costly manual labor and ensuring consistent practices.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications.

Capabilities include:

Chat Assistant Q&A (Flows and GenAI)
Live Chat
Phone to Live Chat Hand-off
Appointment Request Forms
Patient Appointment Screener
Appointment Management (Confirm/Cancel/Reschedule)

About Orbita:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

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Clients

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Use Cases

Description:

Online scheduling
Digital intake
Digital queuing

Pediatric use cases:

PatientBond's Online Scheduling and Digital Intake can easily be used in a pediatric practice

Users:

Patients scheduling appointments in a convenient manner

Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Awards

Differentiators

Differentiators vs EHR Functionality:

PatientBond's Online Scheduling and Digital Intake product is flexible, low cost and integrates with PatientBond's other Marketing, Health and Financial products/workflows

Differentiators vs Competitors:

PatientBond's Online Scheduling and Digital Intake product is flexible, low cost and integrates with PatientBond's other Marketing, Health and Financial products/workflows

Differentiators vs EHR Functionality:

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Differentiators vs Competitors:

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

consumerscheduling,scheduling,online scheduling,online checkin,digital intake

Images

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Videos

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Downloads

PatientBond for Healthcare Marketing | Improve Patient Satisfaction

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Company Details

By PatientBond, Inc.

Founded in 2011

By Orbita

Founded in 2015

Visit Website

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