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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Datos Health Care Team Dashboard
Datos Health Care Team Dashboard

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Categories

Solutions

Description

Product Description:

Easily design your own programs or customize one of our pre-built remote care plans. Gain customized views of entire populations, cohorts, and individual patients; set rules to automatically generate alerts when patients’ measurements fall out of normal range to improve clinical workflow and automate for efficiency.

About Datos Health:

Datos Health replaces rigid RPM solutions with an interactive remote care platform that goes beyond monitoring and alerting. Providers now have the freedom to implement and customize any digital care programs they choose on our Open Care platform. Our Design Studio allows fine-tuning of all clinical workflows before instantly transforming them into patient CareApps. Automated assisted self-care is now a reality for patients and providers alike.

Product Description:

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every interaction:

  • Analytics (understand how vendors / departments / workflows are performing)
  • Automated Workflows (build conversations from template library)
  • Vendor and Use-Case Rules (prioritize what is most important)
  • Patient Preferences and Consent
  • Live Agents (escalate and route messages)
  • Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

  • Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
  • Manage more conversations than ever before in Artera’s enhanced inbox
  • Access AI / LLM-driven translation, improving patient access and engagement
  • Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

  • Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

  • Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

  • Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

  • Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

  • Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

  • Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

About Artera:

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our platform offers multiple communication modalities and enables patients and care teams to share images and files and communicate via chat, text, or virtual visits.

Our platform enables virtual visits and can integrate with any connected device. Asynchronous and synchronous care is seamlessly accessible through Datos Health as well as features such as file sharing, screen sharing, group chat and more.

We offer several options for technical support and training.

Our Care Team Dashboard provides care teams with detailed and actionable patient data and trend analysis. Care teams can customize dashboards and view the data they need just the way they need it, as well as receive notifications on patients' health for any parameters they put in place.

Use Cases

Description:

Customize data views by patient, cohort, or population. Determine how and when your care team should receive notifications on patients that need them most and view trends analysis in vitals, adherence, survey responses, and more.

Pediatric use cases:

Care teams can view pediatric patient data for any program they choose and track trends, view detailed vitals, and prioritize patients that need their attention.

Users:

University of Rochester, Northwest Permanente, Shirley Ryan AbilityLab, Ministry of Health in Israel, Pacific University, Sheba Medical Center.

Description:

Well-Child Visits

Post Discharge

Mammography

Population Health 

Appointments & Scheduling

Self Scheduling & Self Resheduling

Referrals

Intake & Payments

Pediatric use cases:

HIPAA-compliant messaging allows caregivers to communicate with pediatric healthcare providers bidirectionally and through the caregivers' preferred channel.

Users:

Administrative and nursing staff can easily use the web-based dashboard to communicate with patients.

Patients receive all information from a single, trusted source: your existing office number.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Customize it all with our open platform. Care plans can easily be designed and deployed and adjusted as needed. Choose the best devices that fit your care plan and automate any parts of your workflow to streamline efficiency.

Differentiators vs EHR Functionality:
WELL's patient messaging solution has been honed over 4 years in collaboration with demanding enterprise clients. Over 30 features have been codeveloped and battle tested, ready for out-of-the-box use by new customers.
Differentiators vs Competitors:
WELL offers true bidirectional messaging via text, voice, email, and live chat. Deep integrations with your EMR allow real-time syncing of patient data.

Keywords

Images

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Videos

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Downloads

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2022 KLAS Emerging Solutions Top 20 Final.pdf
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Your Guide to Governance

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Company Details

Founded in 2015

Founded in 2015

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