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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
boost.ai
boost.ai

0 review

Eleanor
Eleanor

Categories

Solutions

Description

Product Description:

Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI).

With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.

Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, our numerous clients can rest assured that they provide the level of service their customers of the future expect - today.

Scalable

If a virtual agent can’t understand, it won’t be able to help. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.

Easy

‍Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.

Fast

‍We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.

About boost.ai:

Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI).

With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.

Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, our numerous clients can rest assured that they provide the level of service their customers of the future expect - today.

Product Description:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

About MyndYou:

MyndYou’s next generation care management solutions help healthcare organizations improve clinical and engagement program results and reduce the cost of care. Fronted by an AI-enabled assistant, Eleanor delivers end-to-end care management support, reaching your members and discovering needs for follow-up, so your clinicians can focus on top-of-license care.

Eleanor is more than a call system – she’s trained to have dynamic, clinical, human-like conversations with your members. Eleanor becomes an extension of your team. With her empathetic approach, Eleanor speaks with your members to identify needs, prioritizes interventions for follow-up, and summarizes patient-clinician encounters, improving the efficiency and effectiveness of your care programs. Eleanor solutions can be configured for single-event encounters, such as cancer screening, or as part of a multi-touch, longitudinal program, such as chronic care monitoring.

Eleanor is easy to implement into healthcare organizations, following our proven onboarding approach that minimizes impacts on the clinical, administrative, and IT teams while focusing on speed-to-value.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Eleanor has been trained on thousands of clinical cases so that she understands the structure of patient-clinician dialogue, carries on a realistic conversation, and recognizes clinically relevant events.

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day.

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

No-code conversation builder

With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.

Omni-channel experience

Provide 24/7 support on your website, IVR or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.

Unlimited Scalability

Give the right response, every time. Advanced NLU & NLP allow our solution to answer questions and automate actions on thousands of topics - not just a few hundreds - with consistent 90%+ resolution rates.

Intuitive Al training

Powerful Al doesn't need to be complicated. Our easy-to-use training editor gives you the flexibility to update your conversational Al knowledge without the need for data scientists or developers.

Supercharge your service reps

Give your customer service agents superpowers and increase response times. Summarize customer conversations, fine-tune replies and enhance personalization, with these LLM-enriched features:

  • Agent handover summaries
  • Agent answer rewrite
  • Contextual, pre-written responses

Build amazing interactions, faster

By connecting with your company’s website as a data source, we can harness the full potential of generative AI. Our LLM-powered platform offers unique feature that accelerate AI training and the creation of on-brand content, including:

Content suggestion

Accelerated training data suggestion

Action rewrite

Pediatric use cases:

None provided

Users:

Scandinavian insurance companies: 

  • Fremtind Forsikring A/S (NOR)
  • If P&C Insurance (SWE) 
  • Storebrand ASA (NOR)
  • Tryg Forsikring A/S (DEN) 
  • Topdanmark A/S (DEN)
Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, Quality Programs/Stars, and Risk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams, Health System businesss line leaders.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Eleanor calls (or texts) patients to engage them in a clinical conversation and prioritize patient needs for clinican follow-up.

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, empathetic conversation about their health and well-being, averaging 3.4 minutes per call.

2. Goes beyond the transactional to support complex needs with dynamic, conversational listening, prioritizing clinician follow-up. She does not rely on digital tools which may increase disparities. 

Health Equity

Keywords

Images

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