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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Conveyor AI
Conveyor AI

Categories

Solutions

Description

Product Description:

It may seem like every conversational AI vendor is saying the same thing these days. SoundHound’s Amelia Conversational AI Platform stands out as the most trusted among healthcare organizations because:

  • Our proprietary voice AI with our best-in-class conversational and generative AI capabilities powers secure, omnichannel, natural-language AI agents for patient-facing, member-facing, and employee-facing use cases. 
  • Our AI agents integrate with EHRs like Epic and Cerner, as well as CCaaS platforms, to fully automate personalized, end-to-end resolutions for patients, members, and employees.
  • Our platform is currently in production with some of the largest health systems in the United States and conducts thousands of concurrent interactions every day.
About SoundHound AI:

We believe every brand should have a voice and every person should be able to interact naturally with the products around them—by simply talking.

SoundHound’s independent voice AI platform connects people to brands through customized conversational experiences that voice-enable products, services, and apps while giving companies access to their valuable data and analytics for greater control and brand ownership of the customer experience.

Product Description:

Conveyor AI is the cure for "Documentitis" - inflammation caused by burdensome documentation requirements imposed by EMRs, billing systems, etc.

Here's how it works:

  1. See your patient - with Conveyor AI enabled on your iOS device, tap “Start Encounter.” You can conduct your exam without worrying about taking notes or updating the EMR.
  2. Conclude the visit - After completing your encounter, tap the “Generate” button in the Conveyor AI app. In under a minute, you’ll have a fully-customized write-up of your encounter. No typing necessary! Do you need specific sections or formatting in your notes? Conveyor AI offers customizable templates so that we generate exactly the information you need.
  3. Close your charts 80% faster - Conveyor AI types your completed note directly into the patient’s chart in your EMR. Need to add anything? Conveyor AI offers best-in-class medical dictation so that you can dictate wherever you want and whenever you need.

Start a Free Trial: https://mobius.md/ios

Discover more here: https://mobius.md/conveyor%20ai/

About Mobius MD:
Mobius MD develops mobile apps to address modern healthcare needs. With backgrounds in engineering, psychology, user interface design, and medical practice processes, we create software for busy healthcare providers and their teams. Mobius MD is the Medical Workflow Company.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our platform automates appointment management, including scheduling, rescheduling, confirming, and canceling patient appointments.

Patients and providers converse in natural language with AI agents powered by our Conversational AI platform to complete tasks, resolve issues, and find information. Conversations with our AI agents are free-flowing and bidirectional.

Our AI agents are context-aware, taking into account previous and current conversations with users when forming a response. Our AI agents also leverage secure integrations with EHRs to provide users with personalized and relevant information and assistance based on their records.

Our Conversational AI platform integrates with numerous EHR systems, including Epic, Cerner, Meditech, and others. In addition, our platform is equipped with 40+ out-of-the-box channel gateways, including with Cisco, Five9, and WhatsApp, as well as with email and contact center systems.

We are committed to protecting patient privacy. We are HIPAA compliant, as well as ISO27001, SOC2 Type II, and PCI-DSS certified.

Our AI agents can be deployed across any channel where humans also provide support (i.e. phone, text, webchat, etc.). Across all voice and chat channels, our AI agents conduct natural language conversations that feel like talking with a human.

Our platform is capable of conducting thousands of concurrent conversations. This capability allows the platform to scale when demand spikes, and/or as use cases and user adoption grows.

Our platform is always on the cutting-edge of AI innovation. We leverage the latest AI technologies and methodologies, such as agentic AI, generative AI, and LLMs, to deliver powerful solutions that drive long-term value for our customers and their customers.

AI agents built on our Conversational AI platform use the most up-to-date information from health systems' websites and content sources to deliver relevant and accurate responses to users.

Conveyor AI offers enhanced personalizations through the app for our users. From custom Dictation templates, Vocabulary, and over 50+ Medical Speech Specialties to choose from, providers can personalize the app to their preference. With our AI feature, providers can personalize the AI sections they want built into the Template and format them according to their preferences (e.g., paragraph, bullet, numbered list).

Our AI adapts to the user's speech patterns and cadences and gets better the more they use it.

Conveyor AI is one of the most portable AI Scribe solutions currently on the market. It works on any computer (Mac, Windows, Surface Pro, etc.) and any EMR (Epic, Athena, Cerner, etc.) or any software on the computer, as well as on the go with our mobile app.

Conveyor AI offers voice commands and custom dictation templates that streamline workflow efficiency.

Conveyor AI is a HIPAA-compliant technology that exceeds the privacy standards required by healthcare law. Our user's confidentiality and security remain our top priorities throughout this technological integration. We require a signed Business Associates Agreement (BAA), which codifies our commitment to safeguarding patient data.

Conveyor AI is portable between all devices and software, making it easy for providers to use daily with all of their patients, even at various institutions using different platforms.

Conveyor AI exceeds HIPAA-mandated security and privacy standards and provides its service under a signed contract (a Business Associates Agreement, or BAA, which codifies our commitment to safeguarding patient data).

Conveyor AI integrates with all EMRs, software, and computers. Our users can pair our mobile app with as many computers as they need to connect to.

Conveyor AI filters out non-relevant provider-patient conversations that don't pertain to the visit so that the clinical note is only relevant to the medical encounter. The AI can also account for many voices in the exam room and distinguish the provider vs the patient, guarantor, etc.

Conveyor AI effortlessly generates over 80% of EHR notes just by listening to a patient encounter. Our users tell us Conveyor AI saves them between 4 to 10 hours of computer work every week, depending on their clinical schedule and specialty.

Use Cases

Description:

Use Cases for Health Systems & Providers:

By deploying AI agents powered by our Conversational AI platform, health systems provide patients with a digital health service that is secure and industry compliant - from selecting doctors and scheduling appointments, through ongoing care management.

  • Intelligent IVR: Escalations, Call Routing, and Triage
  • Find Locations, Doctors, and Services
  • Scheduling Management (Schedule, Reschedule, Cancel, Confirm, Recall)
  • Patient Outreach (Care Management, Care Gaps, PROs, Medication Adherence)
  • Intake and Pre-Registration
  • Patient Payments, Financial Assistance, Collections
  • Symptom Checker, Virtual Triage, Risk Assessments
  • Patient Surveys

Use Cases for Health Plans (Members):

Our AI agents act as trusted guides to doctors, dentists, and pharmacies, helping patients enroll in new health plans, determine coverage eligibility and benefits, update and expand coverage, and file and track claims.

  • Update Profile, PCP, and Coverage Information
  • Replace ID Cards/Password Resets
  • Find a Provider, Dentist, or Pharmacy
  • Coverage Benefits/Eligibility (Medical, Dental, and Pharmacy)
  • Claims Inquiries and Explanations
  • Enrollment

Use Cases for Health Plans (Providers):

Health plans deploy our AI agents as the first point-of-contact for members, offloading administrative tasks from employees while allowing members to quickly secure answers on coverage status, approvals, and authorizations.

  • Approvals and Authorizations
  • Member Coverage Status and Inquiries
  • Provider Administrative Services
  • Bill Payment Status
Pediatric use cases:

None provided

Users:

Healthcare:

  • Aveanna Healthcare
  • MUSC Health
  • Visionworks

Non-healthcare:

  • Asics
  • BNP Paribas Securities Services
  • The United States Navy
Description:
  • Conveyor AI is a universally compatible AI-enabled Documentation + Dictation system made for medicine.​
  • From clinic to clinic, hospital to hospital, whether in the car or at home, Conveyor AI travels with you.
  • No matter which computer you find yourself in front of, now you can Document and Dictate with your personal vocabulary, custom templates, and AI-trained voice recognition.
  • We don't require any long-term commitments and have enterprise pricing available. 
  • Please contact us to Request a Demo or get started on a Free Trial today! 
Pediatric use cases:

Conveyor AI offers over 50+ medical specialties to choose from, including pediatrics. 

Pediatricians love Conveyor AI because it gives them more face time with their patients and less computer work!  

Users:

Contact our team to request referral information at info@mobius.md. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, NextGen, eClinicalWorks

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Our Conversational AI platform is:

  • A voice-enabled platform for contact center transformation
  • Omnichannel (voice, SMS, webchat, etc.)
  • Fully interoperable with existing CCaaS technology
  • Able to respond using answers generated from a health system's website content, as well as from pre-determined FAQs
Differentiators vs Competitors:

Our Conversational AI platform:

  • Communicates using human-like natural language
  • Leverages our proprietary voice AI
  • Is end-to-end fully interoperable with Epic and other EHR systems
  • Is a universal platform for patient-facing, member-facing, and employee-facing use cases
  • Scales to handle thousands of concurrent interactions
  • Has financial stability from being part of the largest public conversational AI company
Differentiators vs EHR Functionality:
  • Unlimited Ambient AI Technology 
  • Unlimited Speech-to-text 
  • Windows & Mac compatible
  • Voice-enabled Templates 
  • Voice commands 
  • Custom Vocabulary
  • Seamless scan-to-connect technology 
  • Dictate anywhere on the computer, on as many computers 
  • 50+ medical specialties to choose from
  • 100% developed and headquartered in the US
  • EMR Agnostic (see benefits here) - https://mobius.md/2024/05/30/skip-the-emr-tie-in-benefits-of-emr-independent-documentation-tools/
Differentiators vs Competitors:
  • EMR Independence: Conveyor AI can send a visit summary to any EMR because it operates from a provider’s smartphone. Conveyor AI enables quicker setup and no IT challenges by avoiding the complexities of deep EHR integrations.
  • User-Friendly: Mobius leads the industry with its mobile-friendly, simple user interface. The design is so intuitive that no training is needed. Just open the app and get started. 
  • Secure: Conveyor AI isolates EMRs from third-party solutions, reducing the risk of exposing sensitive patient information to potential breaches.
  • Provider Control: An EMR-independent solution like Conveyor AI reduces the risk of downtime caused by external factors. Providers get a more stable and reliable documentation solution that works when the EMR software or another system is offline.

Health Equity

Keywords

Images

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SoundHound AI for Healthcare: Reschedule Appointment

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Conveyor AI - AI SOAP note view

Videos

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MUSC Health and SoundHound_PAC Webinar 2024.mp4

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Downloads

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Frost Radar™: Enterprise Conversational AI in Healthcare 2024.pdf
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Medical Dictation ROI Whitepaper - Mobius MD-Updated.pdf

Alternatives

Company Details

Founded in 2011

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