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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Talkie.ai
Talkie.ai

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Categories

Solutions

Description

Product Description:

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providersvto manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

About Talkie.ai:

Talkie.ai was created in 2018 as a spinoff of Pragmatists, a software house with over 30 international clients. The platform was initially built to answer Jean Louis David (a large hair salon chain) call center needs to automate their booking system. Twelve years of experience creating software solutions proved incredibly useful during the early days of developing our product. Since then, Talkie.ai has become an independent company but still takes from Pragmatists’ knowledge and expertise. 

In July 2020, we raised our first round of funds, which helped us not only grow faster but also gave validation to our product and strategy. Another milestone on our journey was the official start of operations in the US at the beginning of 2021. What’s next? We’re on a mission to democratize conversational AI and make it accessible to companies around the globe. To do that, we’ll keep expanding and perfecting our one-stop-shop for all voice assistant needs.

Product Description:

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

About Artera:

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals.

We regularly add voice AI support for new processes based on demand and feedback from the industry.

Appointment scheduling

24/7 call-based self-service appointment scheduling and notifications

Repeat prescription reordering

Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service

Clinic FAQs

Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services

Telemedicine triage

Reduce patient waiting times to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions

Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

Pediatric use cases:

None provided

Users:

Not specified

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, athena, Cerner

Hardware Compatibility:

Desktop

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided
None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

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