Our tips are based on 5-6th grade reading level to accommodate a broader audience.

Everyone has a cell phone and all ages are fairly adept at using them. Our average age of the eye disease management program is 78.

We take a wholistic approach to care with SDOH parameters which determines the type of content and guidance provided. For example, link to Findhelp.org resources, free clinics, links only to items available at Walmart.

Most people have cell phones. Even with limited cellular data plans, our 30-sec tips and guidance utilize minimal data. Option is available for the user to choose not to click on videos and other links to preserve data usage.

Our content is built based on language (Spanish/English) and looks at cultural differences (for example, the type of recipes used) to adapt to the customer base.

SMS based so easy to use with one-click. Any assistance can be provided via a text message to chatbot asking for guidance on use of chatbot if necessary.

Our solution supports 18 languages and uses AI with Natural Language Processing (NLP) to understand natural, inclusive communication, accommodating misspellings and colloquial terms. This ensures that individuals can communicate effectively, regardless of language proficiency, literacy level, or regional variations, making healthcare more accessible and inclusive. With over 45,000 health terms and synonyms in our database, the system continuously improves its understanding, promoting equitable access to healthcare for diverse populations.

Our platform offers inclusive engagement options, enabling equitable access to healthcare services. With a human-like avatar integrated into voice, web, text messaging, and apps, users can interact naturally across multiple channels. This approach enhances communication by providing three times more accurate responses, ensuring that users from diverse backgrounds can engage effectively. Additionally, our solution supports 18 languages and incorporates Natural Language Processing (NLP) technology to understand users’ natural speech, including misspellings, making healthcare accessible and understandable for all. These features contribute to addressing health equity and reducing barriers to care.

Mediktor applies three measures that guarantee privacy: encryption through the whole process of communication and storage, compliance with the Health Insurance Portability and Accountability Act (HIPAA), and the General Data Protection Regulation (GDPR) standards.

Demonstrates awareness of cultural differences and respect for all genders by offering customized symptom assessments for individuals with sensory, physical, and intellectual disabilities. We provide a dedicated feature for transgender patients, including those in the LGTBIQ+ and Non-binary communities, tailored to their gender identity and transitioning treatment needs. Our multilingual capabilities further ensure accessibility and inclusivity, reflecting the diverse populations we serve.