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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Online Chat
Online Chat

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Categories

Solutions

Description

Product Description:

Benefits to customers

*Flexible and dependable video conferencing

* Seamless collaboration between native and legacy infrastructure

* Proactive, pre-emptive technical services for hardware, software and multivendor solutions

About Kaleyra, A Tata Communications Co.:

Tata Communications is literally the world most connected organization in the world. We enable borderless cloud-based enterprise collaboration through a single source: 

UNIFIED COMMUNICATIONS (COLLABORATION)

*Global SIP

*UCaaS

* GlobalRapide Managed Service

* Microsoft Teams solution

* Cisco-powered solution

* InstaCCTM – Contact Centre as a service

* InstaCCTM Cloud

* InstaCCTM Connect

* Amazon Connect

* Cisco Webex

* Genesys Cloud CXTM 

COMMUNICATION PLATFORM AS A SERVICE

* Tier 1 Application-2-Person (A2P) Text Messaging

* Cloud Communications

CONNECTED SOLUTIONS

* A “digital business platform” which offers connectivity management 

* Uses the underlying data analytics and decisioning overlay to enable end-user connected applications

* IoT Solutions: MOVETM eSIM Hub, MOVETM Global IoT Solution

* Mobility Solutions: MOVETM MVNE, MOVETM SIM Connect 

MANAGED SECURITY SERVICES

* Network & Infrastructure Security

* Cloud, Content & ID Security

* Threat Management

* Goverence, Risk & Compliance Management

Product Description:

Increase patient acquisition and retention while reducing the administrative burden on staff with a secure, intuitive online chat solution. Dash delivers the tools you need to: 

  • Resolve patient inquiries faster with departmental routing.
  • Monitor real-time patient conversations and conversational history with audit trails. 
  • Deliver seamless interactions with your consumer, regardless of how they reach you. 
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Patients have made it clear that they want the ability to communicate digitally and seamlessly with their healthcare providers. Dash® enables staff to easily communicate with individual patients via online chat to manage inquiries such as office hours, directions, questions about clinical care, or their upcoming appointment. By eliminating the complexities of phone triage, and relying on staff to manage voicemails and call-backs, a dynamic chat solution can allow providers to significantly improve operational efficiency, deliver consistent access to care and enhance the patient experience. 

Pediatric use cases:

None provided

Users:

Consumers, patients, administrators, contact center agents.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided
None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.

Keywords

Images

No images provided

No images provided

Videos

No videos provided

1 of 1

Dash Chat Launch Video (1).mp4

Downloads

No content provided

media thumbnail
Dash Chat One Pager V1_Final.pdf

Alternatives

Company Details

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