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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
SecureSlice
SecureSlice

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Categories

Solutions

Description

Product Description:
Every keystroke is a potential for a security breach. Our system is that crucial pause before the send button is hit, the gentle yet firm hand that stops confidential information from slipping through the cracks. We created SecureSlice to be the silent guardian over your company's digital conversations. Our suite of tools is designed for businesses that seek to prevent the accidental sharing of their intellectual property.
About SecureSlice Inc.:

None provided

Product Description:

Say goodbye to endless voicemails, mountains of messages, and phone tag that won’t quit. Navigator is here to interface with patients like a new virtual customer service agent, capable of seamlessly handling patient requests across phone, SMS, and chatbot interactions. Save staff time by offering natural, conversational AI interactions that address simple patient needs. No more tedious repetition of requests and context with each handover; Navigator remembers previous interactions and carries them across channels. Patients can manage appointments, request refills, and more – saving valuable time for clinical workflows.

About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Navigator enables patients to access conversational self-service when they need to:

  • Manage appointments, including new appointment scheduling, cancellation, and rescheduling
  • Request prescription refills
  • Patient verification for multiple family members
  • Ask for information about an existing appointment
  • Integrate with other areas of the Luma platform for more
Pediatric use cases:

All use cases are applicable in pediatrics as well, with the benefit of family management: Navigator can verify multiple patient identities within an interaction, allowing parents to handle whole-family needs.

Users:

Navigator interfaces directly with patients and their family members.

Staff users include call center staff and individual scheduling managers who can oversee communication and review patient interaction summaries.

EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

Ambulatory EMR, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, athena, NextGen, eClinicalWorks, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Navigator integrates two months' worth of contextual information from Luma interactions and EHR to conduct a seamless, natural customer service interaction

Differentiators vs Competitors:

Luma's depth of integration into the EHR lends functionality and streamlines work processes

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 2015

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