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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Online Chat
Online Chat

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Categories

Solutions

Description

Product Description:

Increase patient acquisition and retention while reducing the administrative burden on staff with a secure, intuitive online chat solution. Dash delivers the tools you need to: 

  • Resolve patient inquiries faster with departmental routing.
  • Monitor real-time patient conversations and conversational history with audit trails. 
  • Deliver seamless interactions with your consumer, regardless of how they reach you. 
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Product Description:

Intraprise Health offers a branded, consumer facing Digital Front Door which acts as the consumer entry point into a health system. Your unique, branded mobile app will unify and integrate healthcare services into a single location, simplifying access to your patient engagement ecosystem and providing a frictionless consumer experience.

About Intraprise Health:

Intraprise Health is an industry leading "tech-enabled" healthcare cybersecurity and risk management services provider. One of the longest tenured HITRUST Assessors in the industry, our broad range of information security, privacy and compliance services include: HITRUST Certification, Third Party Risk Management, NIST Cybersecurity Framework Adoption, Advisory and Planning Services, Remediation Management, Incident Response and Business Continuity. We deliver HIPAA Security Risk Assessments and Workforce Training via our HIPAA One platform. Our next generation BluePrint Protect platform, based on the NIST Risk Management Framework, provides intelligent monitoring, workflow management and collaboration capabilities.

Intraprise Health’s deep healthcare experience in both security and privacy as well as consumer/patient engagement gives us the ability to provide unmatched solutions to the unique challenges present in the world of healthcare today.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:

Patients have made it clear that they want the ability to communicate digitally and seamlessly with their healthcare providers. Dash® enables staff to easily communicate with individual patients via online chat to manage inquiries such as office hours, directions, questions about clinical care, or their upcoming appointment. By eliminating the complexities of phone triage, and relying on staff to manage voicemails and call-backs, a dynamic chat solution can allow providers to significantly improve operational efficiency, deliver consistent access to care and enhance the patient experience. 

Pediatric use cases:

None provided

Users:

Consumers, patients, administrators, contact center agents.

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

No images provided

Videos

1 of 1

Dash Chat Launch Video (1).mp4

No videos provided

Downloads

No content provided

Alternatives

Company Details

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