Puppeteer vs TQA Healthcare's Digital Experience

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Puppeteer

0 review

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TQA Healthcare's Digital Experience

5.0

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Product Description:

We develop AI Assistants focused on patient-facing use cases.

We reduce nurses' and doctors' burnout by handling patient communications allowing them to focus on patient care.

At the same time, we improve patients' experience by giving a 24/7 human-like response.

About Puppeteer AI:

We make patient-facing AI Assistants in less than a month!

Product Description:

TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

About TQA Healthcare - Formerly Element Blue:

TQA Healthcare enables healthcare and life sciences organizations to transform the patient experience and reduce costs through increased personalization, intelligent automation, and AI.

The practice’s solutions impact patient access, the revenue cycle, order processing, and clinical needs at the most critical stages of the patient journey, resulting in a seamless encounter.

By empowering individuals to actively manage their unique experiences, TQA Healthcare increases the satisfaction of every healthcare consumer: patients, staff, and clinicians.

Houston-based, TQA Healthcare is formerly Element Blue.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Contextual understanding

Our AI agents respond entirely based on the context provided by patients' answers, ensuring highly relevant and personalized interactions.

Data security and privacy

HIPAA & GDPR compliant. PIPEDA Protection SOC-2 in process

Scalability

Our solution is inherently designed to scale hand to hand with our client's growth.

Interoperability

We have integrations with: Epic Cerner NextGen Athenea DrChrono Healthie

Naturalistic interaction

Our UI is conversational, it can be displayed in Whatsapp, Slack, Website, App, or wherever it's needed. Our AI Assistants are specially designed to be empathetic and human-like.

Adaptability

As we run with LLMs, our product is continuously adapting to new advances and trends. We can shift to the better performing LLM in no time.

Use Cases

Description:

Patient Intake Forms: Puppeteer addresses poor quality and mistaken-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for Doctors

End-to-End Scheduling (Appointment Verification, Rescheduling, and Cancellation): Every year missed appointments alone cost the US healthcare system a staggering $150 billion! AI Assistant coordinates appointments, reminders, and cancellations, integrating with the provider’s calendar.

Wearable Monitor Tracking: Puppeteer helps patients access their health metrics from wearables like rings, smartwatches, and glucose monitors.

FAQ Assistant: Our AI Assistant can answer common questions using the company’s resources like databases, research documents, and trusted websites, reducing the chances of errors.

Smart Routing/ Triage: Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.

Your Use Case: Have a specific use case in mind for AI? We can make it a reality.

Pediatric use cases:

All use cases can be tailored to suit pediatric demands, including tweaking the conversational skills to relate to pediatric oncologies.

Users:

Users of our solution are healthcare companies that decide to leverage AI for their patients flows.

Description:

Enterprise Search - Customer

Enterprise Search - Internal

Website Development

User Experience and Design

Pediatric use cases:

Same as Hospital System

Users:

Marketing Leadership

IT Leadership

Patient Education

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Other, Cerner, NextGen, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Small Medical Facilities

Large Medical Facilities

Long-Term Care

Home Healthcare

Wellness Companies

Behavioral Health Providers

Health and Fitness Apps

Medium Medical Facilities

Pediatric Hospitals

Academic Medical Centers

Rural Hospitals

Large Medical Facilities

Health Insurers

Direct to Consumer

Pharmaceutical

Device Manufacturers

Government

IT Service Providers

Long-Term Care

Medical Labs

Diagnostics and Imaging Centers

Behavioral Health Providers

Medium Medical Facilities

Awards

Differentiators

Differentiators vs EHR Functionality:

Puppeteer works with EHR's and EMR's to extract relevant information later used for patients' interactions.

Differentiators vs Competitors:

We are fully customizable to companies' needs, integrating with EHR's and API databases.

Differentiators vs EHR Functionality:

Enhanced and personalized MyChart and patient/ provider portal experience.

Differentiators vs Competitors:

Private or Public LLM with Generative AI search capability.

Integration with Robotic Process Automation.

Enterprise Search.

Keywords

patient intake forms,appointment scheduling,patient scheduling system ,self-scheduling,online scheduling,patient experience,patient-centric,virtual triage,patient triage,wearables, conversational ai,generative ai,ai virtual assistant

Images

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Videos

No videos provided

1 of 1

LW Healthcare Demo.mp4

Downloads

No content provided

Patient Portal.pdf

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Company Details

By Puppeteer AI

By TQA Healthcare - Formerly Element Blue

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