EliseAI's HealthAI is a conversational artificial intelligence platform designed to streamline and enhance patient engagement and healthcare operations. Leveraging advanced machine learning and natural language processing, HealthAI provides humanlike interactions via chat, email, and phone to address various patient needs such as scheduling appointments, answering billing inquiries, and triaging requests. By integrating deeply with electronic health records (EHRs) and other patient management systems, HealthAI ensures personalized, accurate, and secure interactions. Key features include: - 24/7 Patient Support: Immediate responses for scheduling, billing, and follow-ups, eliminating the need for manual after-hours operations. - VoiceAI Technology: Dynamic and humanlike phone conversations that replace traditional phone trees and reduce call center costs. - Seamless Integration: Connects with EHRs, scheduling systems, and communication platforms to automate workflows and ensure data accuracy. - Improved Patient Experience: Offers multilingual support, personalized interactions, and proactive reminders, reducing no-shows and boosting satisfaction.

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.