EliseAI's HealthAI is a conversational artificial intelligence platform designed to streamline and enhance patient engagement and healthcare operations. Leveraging advanced machine learning and natural language processing, HealthAI provides humanlike interactions via chat, email, and phone to address various patient needs such as scheduling appointments, answering billing inquiries, and triaging requests. By integrating deeply with electronic health records (EHRs) and other patient management systems, HealthAI ensures personalized, accurate, and secure interactions. Key features include: - 24/7 Patient Support: Immediate responses for scheduling, billing, and follow-ups, eliminating the need for manual after-hours operations. - VoiceAI Technology: Dynamic and humanlike phone conversations that replace traditional phone trees and reduce call center costs. - Seamless Integration: Connects with EHRs, scheduling systems, and communication platforms to automate workflows and ensure data accuracy. - Improved Patient Experience: Offers multilingual support, personalized interactions, and proactive reminders, reducing no-shows and boosting satisfaction.

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach.