There's Science Behind the Change We take the lead from our industry leaders. Following the protocols from the best medical professional organizations, including the Obesity Medicine Association, American Heart Association, American Diabetes Association, American Academy of Family Medicine, American Academy of Pediatrics, American College of Lifestyle Medicine and others, we turn the research into a tech-enabled service line you can trust. And leading behavior change theories inform new features to effectively engage patients.

Custom Implementation to Workflow of Practice, Degree of Fee for Service Medicine, and upside Risk contracts.

Support your at-risk patients Our platform makes it easy to help your patients sustain their health journey through automatic intervention programs. From nutrition education and blood-pressure monitoring you can empower real behavior change in your at-risk patients.

Athena Health, Cerner, Epic, Eclinical Works, Meditech, Office Practicum implementations, Direct Message EHR integration with Bidirectional FHIR Integration add on

Complete back end patient panel with Patient Risk Assessment Profiles, Intervention Program recommendations, Self Efficacy, Diabetes Risk and Stage of Change with trending over time. Healthy Living Program Hypertension Prevention Program Hypertension Control Program Healthy Living Program with GLP-1 Support

We take the lead from our industry leaders. Following the protocols from the best medical professional organizations, including the Obesity Medicine Association, American Heart Association, American Diabetes Association, American Academy of Family Medicine, American Academy of Pediatrics, American College of Lifestyle Medicine and others, we turn the research into a tech-enabled service line you can trust. And leading behavior change theories inform new features to effectively engage patients.

Our Assessment and Decision Support tool is only administered on a six month interval cadence according to recommended guidelines.

User friendly mobile app with multimodal communication strategy for content including notifications, text messages, App includes biometric color coding red/yellow/green for simple UI, with direct intervention messaging for each biometric collected. ie: Malignant Hypertension- Go to ER to safely reduce your Blood Pressure. Utilizes 5A behavior change approach in digital interface to encourage weekly micro-goal setting.

User friendly mobile app with multimodal communication strategy for content including notifications, text messages, App includes biometric color coding red/yellow/green for simple UI, with direct intervention messaging for each biometric collected. ie: Malignant Hypertension- Go to ER to safely reduce your Blood Pressure. Utilizes 5A behavior change approach in digital interface to encourage weekly micro-goal setting. Each "My Plan" helps user choose a goal behavior according to Lifestyle Essential 8 from AHA and each goal has a six week "Preventip" notification program that builds on knowledge, PreventScripts are AI enhanced according to user feedback similiar to the personalization found in Netflix, etc. The full program provides a 1 year tailored program for behavior change.

Content is at a sixth grade reading level.

Brado AI's CEP works alongside existing provider directories to facilitate patient exploration and connection to care. This functionality helps patients find the right provider faster—without frustration or confusion—and reduces leakage by keeping them within the branded health system experience.

Brado AI's CEP works with existing online scheduling tools and infrastructure, serving hand-offs within the platform for seamless transitions to scheduling systems. The platform is EHR-agnostic, ensuring a consistent experience across systems, and can be configured to support call center workflows.

Brado AI's CEP leverages a Mile Zero SEO and paid search strategy to engage patients at the earliest moments of uncertainty—often before they’ve identified a provider or diagnosis. Our multi-lingual platform meets consumers where they are, guiding them through generative AI–powered conversations that assess symptoms and determine the appropriate next step in care. This experience transitions seamlessly with existing scheduling systems, call centers, and EHRs, ensuring smooth hand-offs to the right endpoints—whether that’s a virtual visit, specialist referral, or community resource.

Brado AI's CEP intelligently routes patients by assessing their needs in real time and matching them to the most appropriate care option—whether that’s on-demand virtual care, urgent care, primary care, or community-based services. The platform is designed to aggregate available care inventory and flexibly transition between care modes based on acuity, availability, and consumer preference. It can leverage virtual provider pools to optimize resource use and supports broader digital front door capabilities—scheduling, symptom checkers, call centers, and EHRs—to ensure continuity and a frictionless consumer experience

Brado AI's CEP offers personalized care management and engagement grounded in a deep understanding of the patient journey, including tensions or sticking points that may hinder a patient from moving forward with care. The platform enables users to input their ZIP code to surface relevant local resources, providers, and services. These unguided interactions are designed to feel intuitive, helping patients take action confidently.

Brado AI's CEP is built on nearly 30 years of proprietary insight into the healthcare journey—enabling a level of contextual understanding that surpasses open models. Our deep research with patients, caregivers, and providers across a wide range of therapeutic categories allows the platform to recognize not just what people are asking, but why. This enables our AI to anticipate needs, respond with relevance, and guide users to the right resource or action at the right moment. The result is a shift from reactive automation to a trusted, intelligent companion—offering meaningful, behavior-shaping support that drives better health outcomes.

Brado AI is ISO 27001 certified, demonstrating our commitment to a globally recognized information security standard. This certification underscores our focus on systematic risk management, business continuity, and continuous improvement of our security practices. Brado undergoes an annual SOC 2 Type II audit, providing independent validation that our security controls are not only well-designed but consistently effective over time. This audit affirms our commitment to SOC 2 Type II compliance, representing the highest standards of confidentiality, integrity, and availability in how we manage and protect client data. Our Conversational Engagement Platform (CEP) in combination with our digital marketing services are designed to support compliance with HIPAA requirements, including both the Privacy Rule and Security Rule. We implement administrative, physical, and technical safeguards to ensure that all client data—especially Protected Health Information (PHI)—is collected, stored, accessed, and transmitted securely and in accordance with HIPAA standards.

Our platform is built on a cloud-native foundation, enabling it to scale effortlessly as data volumes grow or as new use cases arise. This ensures that we can handle increasing complexity and demand without compromising performance or reliability.

We focus on open standards and APIs, making it easy to integrate with emerging technologies, third-party tools, and partner ecosystems. We are aligning our platform with MCP and A2A, the internet protocols of the agentic AI era, to be ready for tomorrow’s ecosystem of intelligent, collaborative agents.Our platform leverages user feedback loops, and real-world data to continuously refine and optimize its performance.

Brado AI's CEP is built on curated resource libraries that prioritize accuracy, safety, and trust. Content is sourced exclusively from client-approved materials and credible medical authorities—such as academic institutions, government health agencies, and leading clinical organizations. Our platform includes built-in guardrails to ensure responses remain safe and evidence-based. Information is continuously reviewed and updated to reflect current best practices, and responses are tailored to meet each patient’s immediate needs with relevance and clarity—helping them make informed decisions with confidence.