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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Virtualis™
Virtualis™

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Categories

Solutions

Description

Product Description:

The AI Nerve Center for Hospital Care

Virtualis™ is the proprietary, patent-pending clinical intelligence platform powering LIVEMED Telehealth™. Designed by physicians, for physicians, it transforms fragmented hospital communication into an intelligent, real-time triage system that prioritizes what matters most—saving lives.

At its core, Virtualis™ uses medical-acuity AI to sort and escalate nurse-to-physician messages, ensuring the sickest patients are seen first. High-acuity messages are flagged instantly, cutting through the noise and reducing cognitive overload for clinicians.

But Virtualis™ is more than a smart pager. It’s the foundation of a fully integrated care layer—connecting to Virtualis One™, our universal EMR interface, and enabling secure chat, automated specialty routing, and AI-assisted clinical workflows across hospital networks.

Virtualis™ is not just communication. It’s clinical precision, operational speed, and AI you can trust—on every shift.

About LIVEMED Telehealth™:

Redefining the Future of Specialty Care

LIVEMED Telehealth™ is an AI-powered, physician-led health technology company revolutionizing how hospitals access and deliver specialty care. At the intersection of advanced machine learning and real-world clinical workflows, we are solving one of healthcare’s most urgent challenges: real-time access to high-quality specialty physicians—anytime, anywhere.

Our platform combines Virtualis One™, a universal EMR interface that bridges disconnected hospital systems, with Virtualis™, our patent-pending AI-driven communication engine that triages clinical messages based on medical acuity. Together with our tech-enabled multispecialty physician group and telemedicine device network, we’re building a next-generation hospital operating system—one that’s intelligent, agile, and deeply human-centered.

LIVEMED Telehealth™ doesn’t just connect hospitals to specialists—it empowers them to deliver smarter care, reduce unnecessary transfers, improve outcomes, and transform inpatient operations using precision AI.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
About Orbita.ai:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Intelligent Clinical Communication and AI-Driven Triage for Hospitals

Hospitals of all sizes face a common challenge: fragmented communication between care teams leads to delayed responses, physician overload, and missed opportunities for timely intervention. Traditional paging systems and siloed messaging apps lack prioritization, forcing clinicians to sift through dozens of messages without knowing which patients need urgent attention—or which specialist to call.

Solution:

Virtualis™ is an intelligent communication platform that uses physician-trained AI to triage nurse-to-physician messages in real time based on clinical acuity. It automatically classifies incoming messages (e.g., red = critical, yellow = moderate, green = routine) and suggests the appropriate specialty to consult—streamlining workflows and ensuring timely access to the right expert.

Impact:

• Accelerates clinical response times

• Reduces communication noise and alert fatigue

• Streamlines specialist consultations with smart routing

• Improves care coordination across departments and shifts

• Supports better outcomes by aligning attention to patient acuity

• Works seamlessly across EMRs and hospital systems, with no workflow disruption

Whether in large academic centers or community hospitals, Virtualis™ becomes the intelligent layer that transforms communication into a high-impact clinical decision tool—elevating care quality and operational performance system-wide.

Pediatric use cases:

Same application as above 

Users:

Clinical Users

• Registered Nurse (RN)

• Charge Nurse

• Nurse Practitioner (NP)

• Hospitalist

• Emergency Medicine Physician

• Specialist Physician (Neurology, Cardiology, etc.)

• Pharmacist

• Respiratory Therapist

• Speech-Language Pathologist (SLP)

• Physical Therapist

• Occupational Therapist

• Social Worker

• Case Manager

• Clinical Coordinator

Leadership & Admin

• Chief Medical Officer (CMO)

• Chief Nursing Officer (CNO)

• Chief Medical Information Officer (CMIO)

• Director of Nursing

• Medical Director

• Director of Clinical Informatics

• Telehealth Program Manager

• Director of Case Management

Technology & Integration

• Clinical Workflow Analyst

• Hospital IT Administrator

• Systems Integration Lead

Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Virtualis™ is not an EMR replacement—it’s an intelligent communication and triage layer that sits above the EMR. While EHRs document care, Virtualis™ orchestrates it in real time, prioritizing clinical messages by medical acuity and streamlining team collaboration without disrupting existing workflows.

Differentiators vs Competitors:

Unlike generic chat platforms or static paging tools, Virtualis™ uses physician-trained AI to triage messages, reduce noise, and escalate care based on urgency. It’s the only communication tool built to think clinically, scale across hospitals, and plug into any EMR ecosystem—turning communication into a care-delivery engine.

Differentiators vs EHR Functionality:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2015

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