Health Note works smarter so that your physicians and staff spend hours less on clerical work every day. Supporting millions of patient visits annually, Health Note offers a highly engaging and unique patient experience because the platform thinks like a physician. Trained in over 40 specialties, Health Note goes further than first-generation solutions to ask patients questions a doctor would and writes the patient answers, along with relevant history, into an HPI note before the appointment begins. With a complete platform for patient outreach, scheduling, intake, payments, reviews, and more, Health Note is making healthcare a better experience for patients, staff, and physicians alike.

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

• Health Note boast a higher pre-arrival completion rate of registration, 80% on average. (In-office completion on tablets bumps to 99%)
• No login or download
• Easy for seniors and new patients
• Health Note has been trained on 40+ specialties to ask questions during intake that a physician would ask in the room. Answers are turned into smart phases (Epic) or written directly into the EMRs HPI note

Health Note has been trained on 40+ specialties to ask smarter questions during intake that a physician would ask in the room. Answers are turned into smart phases (Epic) or written directly into the EMRs HPI note.

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)