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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Woebot
Woebot

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Categories

Solutions

Description

Product Description:

Woebot Health is a digital mental health company focused on making mental health support radically accessible. Copilot, the company’s enterprise level Software as a Service(SaaS) solution, is designed to help health systems address problems of behavioral health access, quality and cost. It features the digital companion Woebot, which provides 24/7 app-based support to help adults and adolescents live well with symptoms of anxiety and depression. 

About Woebot Health:

https://woebothealth.com

Product Description:

Say goodbye to endless voicemails, mountains of messages, and phone tag that won’t quit. Navigator is here to interface with patients like a new virtual customer service agent, capable of seamlessly handling patient requests across phone, SMS, and chatbot interactions. Save staff time by offering natural, conversational AI interactions that address simple patient needs. No more tedious repetition of requests and context with each handover; Navigator remembers previous interactions and carries them across channels. Patients can manage appointments, request refills, and more – saving valuable time for clinical workflows.

About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Copilot has the potential to support: 

  1. Accelerating mental health access to help scale provider reach and optimize capacity
  2. Improving patient experience 
  3. Capturing insights (e.g. SDoH) and progressing health equity initiatives
  4. Engaging with at-risk populations identified by provider

Pediatric use cases:

None provided

Users:

Adults (18+), and Adolescents (13-17 year olds)

Description:

Navigator enables patients to access conversational self-service when they need to:

  • Manage appointments, including new appointment scheduling, cancellation, and rescheduling
  • Request prescription refills
  • Patient verification for multiple family members
  • Ask for information about an existing appointment
  • Integrate with other areas of the Luma platform for more
Pediatric use cases:

All use cases are applicable in pediatrics as well, with the benefit of family management: Navigator can verify multiple patient identities within an interaction, allowing parents to handle whole-family needs.

Users:

Navigator interfaces directly with patients and their family members.

Staff users include call center staff and individual scheduling managers who can oversee communication and review patient interaction summaries.

EHR Integrations

Integrations:

Ambulatory EMR, Patient portal, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Mobile / Tablet (native app)

Integrations:

Ambulatory EMR, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, athena, NextGen, eClinicalWorks, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Fully automated & scalable adjunctive mental health support for your patients that does not require humans, no waitlists
  • Responsive to current statement of patient, and patient may be more likely to disclose to Woebot vs/ competitors due to lack of stigma
  • Trained across multiple evidence-based techniques such as CBT, DBT & IBT 
  • SDK, real-time API, and claims + EHR integration 

Differentiators vs EHR Functionality:

Navigator integrates two months' worth of contextual information from Luma interactions and EHR to conduct a seamless, natural customer service interaction

Differentiators vs Competitors:

Luma's depth of integration into the EHR lends functionality and streamlines work processes

Health Equity

Keywords

Images

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Woebot for Adult and Woebot for Adolescent Screens_Avia Profile, 9.24.png

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Videos

1 of 2

Woebot for Adults Demo Video.MP4

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Downloads

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Alternatives

Company Details

Founded in 2017

Founded in 2015

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