TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

TQA Healthcare enables healthcare and life sciences organizations to transform the patient experience and reduce costs through increased personalization, intelligent automation, and AI. 

The practice’s solutions impact patient access, the revenue cycle, order processing, and clinical needs at the most critical stages of the patient journey, resulting in a seamless encounter.

By empowering individuals to actively manage their unique experiences, TQA Healthcare increases the satisfaction of every healthcare consumer: patients, staff, and clinicians.

Houston-based, TQA Healthcare is formerly Element Blue. 

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Enhanced and personalized MyChart and patient/ provider portal experience.

Private or Public LLM with Generative AI search capability.

Integration with Robotic Process Automation. 

Enterprise Search.

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)