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Best Remote Monitoring (RPM) Products

Best Remote Monitoring (RPM) Products

Currently, we have identified 116 digital solutions in the RPM space, many of which integrate with leading systems like Epic, Cerner, Meditech, Allscripts, McKesson and others. Among these, 41 serve pediatric facilities, 68 offer a connected platform, and 43 are tailored for specific conditions. This means you can choose an RPM solution that meets the unique needs of your healthcare organization and patients.

What’s more, our verified client data for these solutions shows that over 586 health systems are already using RPM solutions to provide remote care to their patients. This demonstrates the growing acceptance of this technology among healthcare providers as a means of improving patient outcomes and reducing healthcare costs.

To help you navigate the rapidly evolving landscape of RPM solutions, we’ve created a comprehensive report of the Top 50 Remote Patient Monitoring Companies. You can access this report to evaluate different RPM solutions and find one that fits your healthcare organization’s needs.

Dive into our extensive selection of remote patient monitoring tools, solutions, and software, designed to support hospitals and healthcare systems in providing efficient and personalized telehealth services. Remote patient monitoring (RPM) technology enables healthcare professionals to seamlessly track, analyze, and manage patients’ health data outside traditional clinical environments. As telehealth continues to gain prominence, our AVIA Marketplace offers a variety of remote patient monitoring solutions, with a focus on optimizing patient outcomes, reducing hospital readmissions, and boosting patient satisfaction.

Explore a wide range of remote patient monitoring software, tools, and products tailored to diverse needs, such as chronic disease management, post-surgical care, and elderly care. Our curated list features leading remote patient monitoring companies offering cutting-edge wearable devices, sensor technology, and data analytics, integrated with secure, user-friendly platforms to enhance patient-provider communication. Detailed information on features, pricing, and testimonials for each solution is provided to assist healthcare executives in selecting the most suitable RPM tools for their organizations. Browse our comprehensive collection and stay at the forefront of the rapidly evolving digital health landscape.

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Remote Monitoring (RPM): Products


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22 products
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
Flexible Staffing
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Rated In Top 10%
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CCM | RPM | RTM | CoCM | Holistic Engagement | Personalized Education | Telehealth

Thundercloud is bringing virtual care to the 21'st century with our advanced technology platform PROCLE HEALTHWORKS for holistic patient engagement. It is a comprehensive mobile-friendly platform for all your innovative patient engagement and digital health strategies. One platform that’s all.

A winner of the Georgia state-wide contract, PROCLE HEALTHWORKS is much more than just Remote Patient Monitoring or Chronic Care Management or Telemedicine platform. It can help significantly improve overall health outcomes and reduce practice workload by engaging, educating , monitoring and treating patients through out (before, during and after) treatment. It is a comprehensive platform that offers

> Holistic Engagement: Improve outcomes,  compliance and loyalty with
>> Personalized and targeted messages powered by AI
>> Personalized & targeted messages (SMS) to all patients with ONE-CLICK
>> Proactive care and preventive care mobile education delivery platform

> Turnkey Device agnostic Remote Monitoring (RPM & RTM): Improve outcomes,  promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission
>> Remote Physiologic Monotoring - device agnostic
>> Remote Theurapeutic Monitoring - Medication adherence and Theraphy adherence.
>> Self Reporting & Monitoring
>> Curated notifications
>> Automatic Activity Tracking
>> Action Plan Management
>> Remote Monitoring integrated Telemedicine and Patient Engagement and Education
>> Cellular , Wifi, Bluetooth and USB device friendly
>> Turnkey solution. you enroll and we do the rest.
>> Opportunity to generate additional annual revenue of $1.2M (approx.) over 1K RPM patients.

> Turnkey Chronic care Management: Improve outcomes, promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission  

      >> Care Plan creation & Maintainence 

      >> Monthly check-ins using Remote Monitoring integrated Telemedicine and Patient Engagement and Education 

       >> Escalation, Notification and response management for timely intervention.

>Turnkey Collaborative Care Management (CoCM): Behavioral health integarted with CCM services to manage depression , anxiety and other BH issues in CCM patients >> Depression Management

      >> Monthly check-ins using RTM, integrated Telemedicine and Patient Engagement & Education 

       >> Escalation, Notification and response management for timely intervention.


> Comprehensive Virtual Care : Telemedicine ++: Increase outreach, improve efficiency, reduce operational cost with
>> HIPAA compliant virtual consultations
>> HIPAA and PHI compliant Group Theraphy
>> Tools for Hub & Spoke and Hybrid Care model
>> LIVE broadcast for training and education
>> USB, Cellular and Bluetooth device friendly

Maximize your ROI on technology since virtual care is much more than just telemedicine and RPM. Check us out before you decide.

Note: Georgia state-wide contract winner

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Rated In Top 10%
Rated In Top 10%
5+ years in business
5+ years in business

Medical Guardian offers a comprehensive suite of remote patient monitoring (RPM) and engagement services designed to enhance connectivity between healthcare teams and patients. Our solutions manage costs, reduce hospitalizations, expand access to care, and improve clinical outcomes with cost-effective, flexible, and customizable RPM programs.

Our RPM Solutions Include:

RPM Tablet: Intuitive and user-friendly interface; integrates with Bluetooth peripherals for vital signs tracking; seamless data transmission to the LifeStream portal; video conferencing and bidirectional messaging; daily medication and vital signs reminders; customizable settings; optional Personal Emergency Response System (PERS) with fall detection.

RPM Mobile App: Bring-your-own-device (BYOD) solution; supports Bluetooth peripherals for vital signs monitoring; direct data transmission to the LifeStream portal; video conferencing and messaging; daily alerts for medication and readings.

Vital Signs Peripherals: Includes digital scales (standard and bariatric), blood pressure monitors (medium and large cuffs), pulse oximeters, glucometers, thermometers, peak flow meters, and spirometers.

LifeStream Clinical Dashboard and Advanced Reporting Tool: Offers comprehensive capabilities for enhanced patient care and program management. It provides 24/7 remote patient monitoring, enabling continuous oversight of patient health data. The platform supports video conferencing for real-time consultations and facilitates seamless data organization and analysis. It also features robust program evaluation tools, ensuring that healthcare initiatives are effectively assessed and optimized. Additionally, the LifeStream Dashboard integrates smoothly with major EHR and EMR systems such as Epic and Cerner, streamlining workflows and enhancing overall operational efficiency..

Additional Services Include:

Clinical Consulting and Training: Provides essential knowledge and tools for successful RPM program implementation and optimization through on-site or online sessions.

Logistics Management: Comprehensive management including direct shipping, equipment setup, patient enrollment, and ongoing support. We offer:

  • Flexible service options and cost models.
  • Enhanced tracking and notifications.
  • Convenient access to warehousing and refurbishment services.
  • HIPAA compliance and proprietary equipment.
  • Comprehensive reverse logistics and support.

Call Center Monitoring and Alert Management: Certified professionals monitor biometric data and respond according to evidence-based protocols.

Education and Coaching: Personalized health education to support long-term behavior change.

Free RPM Program Assessment: Tracks outcomes and assesses patient satisfaction to evaluate program effectiveness.

Medical Guardian ensures a streamlined RPM program, from logistics to patient care, allowing you to focus on delivering high-quality healthcare.

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Operational Support
Patient Education & Coaching
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Rated In Top 10%
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Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

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Data security and privacy
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Clinicians can order, deliver, and monitor care from one unified platform within their current workflow. These include everything from connected devices to services including meal delivery and transportation, from patient education to surveys and PROs. Looking to alleviate the disparity in healthcare delivery while recognizing common technologies most people share, Xealth helps health systems make digital health a competitive asset.

Xealth enables healthcare teams to order digital content and services as easily as they do medications today. Patients can then access these digital health prescriptions from the provider's portal, so that they can actively manage their health.

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Multimodal delivery options
Connected FDA-approved devices
Real-time data collection
Integration and interoperability
Data Collection
Integration & Interoperability
Analytics
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Leading Health System
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

HealthSnap is an integrated virtual care management platform and service that helps health systems and provider groups improve patient outcomes, reduce utilization, and diversify revenue streams. From chronic disease-agnostic Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) to AI-guided care coordination, virtual care delivery, patented billing tools, and population analytics, HealthSnap is the simplest way to manage chronic conditions remotely.

HealthSnap partners with 150+ health systems and provider organizations and has remotely monitored and managed over 100,000 patients.

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Leading Health System
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

For over 15 years, Force Therapeutics has partnered with leading health systems nationwide to deliver virtual patient engagement and care coordination for specialty procedures. Our solution enhances patient satisfaction, adherence, and outcomes through personalized digital care pathways that extend support well beyond the hospital walls.

Force empowers hospitals and outpatient sites to:

  • Deliver personalized care plans tailored to each patient’s recovery and education needs
  • Collect, analyze, and submit PROs
  • Comply with CMS requirements with ease and confidence
  • Reduce manual follow-ups and administrative burden on staff
  • Improve patient outcomes across episodes of care

The Force platform enables this through:

  • Personalized patient education: care instructions, exercise videos, and virtual joint classes
  • Digital patient navigation tools
  • Secure, bidirectional messaging between patients and care teams
  • PRO collection, reporting, and submission support
  • Clinical insight services: guidance on regulatory landscape, protocol and workflow optimization, research support, and patient education resources
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High Performer
High Performer
5+ years in business
5+ years in business
High Performer
High Performer
5+ years in business
5+ years in business

Use the device you want for any condition

Leveraging our health IoT platform and access to secure data from 600+ personal health devices, our remote monitoring application doesn’t lock patients and providers into a single device vendor or a few select brands. It offers maximum device flexibility to support remote care for chronic and post-acute conditions. From diabetes and hypertension to COPD and beyond, Validic® Impact remote monitoring manages multiple chronic care programs, concurrently or asynchronously, regardless of condition or population size.

Scale across conditions, populations

Organizations of all sizes can create and scale remote monitoring programs and offer meaningful, continuous and personalized care, across populations and chronic conditions. Standalone, disease-specific platforms are not necessary or economical. Organizations are not locked into a single vendor for every chronic condition or the need to budget multiple implementation and service integrations.

Improve operational efficiency with true integration

Many health IT vendors claim to “integrate” into the clinical workflow, but what they really do is “interface.” Our solution integrates directly into the clinical workflow, with standardized integrations through the Epic Connection Hub and Cerner Millennium®. Clinicians can enroll and monitor patients in an RPM program directly from their chart, launch our application from In-Basket messages, and streamline workflow by eliminating unnecessary clicks, toggles and uploads. 

Generative AI eases the burden on clinicians

Our Generative AI summaries and period comparisons make getting up to speed and writing clinical notes a breeze. GenAI Automated RPM Summaries instantly executes a statistical analysis of the patient’s monitoring data and uses generative AI to create the basis of a clinical summary for the clinician, saving them precious minutes per encounter. GenAI Period Comparisons help you get up to speed quickly on what’s changed since last review, including what metrics are improving, declining, holding steady, and whether adherence is improving.

Because we know healthcare providers’ time is better spent with patients and not on administration, we designed our remote monitoring application to fit seamlessly into the systems they already know and use. Organizations don’t need to hire additional staff or allocate extra resources to RPM programs. Clinicians can view and manage critical data and notifications within the clinical workflow and view historical trends directly in the patient’s health record. They don’t need to be data scientists and will notice a reduction in redundant and inefficient manual tasks, ensuring they spend more time on what matters most - direct patient care.

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Leading Health System
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Rated In Top 10%
Rated In Top 10%
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Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

OnCare360 addresses the patient’s journey between point-of-care visits with a continuous care management platform that captures and transmits daily health data through devices, wearables, and patient interactions. OnCare360 takes a 360-degree approach to managing value-based care by combining Care Management (CCM, RPM, TCM, PCM, RTM), medication, adverse event, and general wellness, clinical communication, and data analytics to create a circle of support between patients, providers and payers.

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Leading Health System
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

The Welldoc Platform includes: 

  • An artificial intelligence (AI) driven digital coaching app, providing personalized, actionable guidance and longitudinal feedback based on the six dimensions of health (1) Symptoms, (2) Food, (3) Activity, (4) Pscho-Social, (5) Medications and (6) Labs to help support the patient throughout their chronic care journey. 
  • Integrated mental wellbeing support that educates individuals through their behavioral patterns to design a personalized strategy and action plan. 
  • Comprehensive Digital Coaching and Education based on clinical standards adapted and digitized from Centers for Disease Control and Prevention (CDC) and American Heart Association (AHA) programs 
  • Reporting and workflow integration enabling care teams to easily access data insights to inform clinical interventions and decisions. This includes our Management Portal that provides care management with enhanced population-level health data and analysis. 
  • Availability in a neutral US Spanish, with cultural changes made for the target audience

Our approach addresses combinations of cardiometabolic conditions and comorbidities, all intended to bring more timely, personalized, meaningful digital engagement and health support.

The ways in which the Welldoc platform supports:

Diabetes

  • For use by individuals with Type 1 or Type 2 Diabetes
  • Delivers Real-time coaching and medication management
  • Includes educational content from Association of Diabetes Care and Education Specialists (ADCES)
  • Supports insulin management for individuals and their care teams
  • Encourages healthy eating within the individual’s target carb range through coaching, meal planning, and other features
  • Integrates hypertension and weight management

Weight Management

  • Uses Artificial Intelligence (AI) to provide immediate, tailored and relevant coaching for your members in the moment when they’re making day to day decisions about their health.  
  • Supports members to set clinically appropriate and achievable goals around weight and other health areas (like nutrition and activity)
  • Supports a curated journey with holistic coaching tools ranging from food and nutrition, activity, sleep and where applicable medication
  • GLP-1's -It is Welldoc's philosophy and approach to support a member's holistic weight loss journey whether or not they are using GLP-1's for obesity. Welldoc is not a prescriber. However, we support GLP-1 usage by educating, coaching and requesting that members track their medication adherence, side effects, protein intake, muscle retention and other metrics related to overall weight management.

Hypertension

  • Provides in-app content based on American Heart Association (AHA) guidelines
  • Assists with medication adherence by setting reminders
  • Connects with Bluetooth blood pressure cuffs
  • Delivers coaching messages with each blood pressure and weight entry
  • Incorporates and tracks food that supports the Dietary Approaches to Support Hypertension (DASH) Diet

Diabetes & Hypertension

  • Individuals receive coaching and feedback primarily to manage their diabetes, with key messages that also support hypertension

Heart failure

  • Supports healthy eating habits related to fluid intake, lower sodium, and managing weight gain and loss
  • Provides in-app content based on AHA guidelines
  • Tracks and analyzes symptoms related to heart failure
  • Tracks changes in weight to identify potential fluid retention
  • Provides 24/7 automated coaching for BP, symptoms, and weight

Diabetes & Heart Failure

  • Individuals receive coaching and feedback, prioritized for heart failure, with key messages that also support diabetes and hypertension

Pre-Diabetes

  • Based on Center for Disease Control and Prevention (CDC) standards to reduce risk of type 2 diabetes
  • Calorie counter and food tracking
  • Personalized automated insights based on weight, activity, and blood pressure entries
  • Integrated coaching provided per CDC program guidelines
  • Education and support for weight loss
  • Configurable for your needs extending beyond CDC standards

Healthy Lifestyle

  • Calorie counter and food tracking
  • Personalized automated insights based on weight and activity
  • Education and Support for weight loss
  • Encourage meals within target calorie range through coaching, meal planning, and other features
  • Personalized nutrition guidance coaching with real-time feedback to support progress and better health
  • Large, multi-cultural food database providing a diverse selection of option

Welldoc is not intended to replace the care provided by a licensed healthcare professional. Welldoc does not support severe mental health diagnosis. Please see welldoc.com for full indications of use.

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Buyer's Guide


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A Buyer's Guide to

Remote Monitoring (RPM): Buyer’s Guide

What is remote patient monitoring?

Remote patient monitoring (RPM) is the ability for patients to share biometric and other data from a non-clinical setting, like their home, with their care team as part of a provider-supported program of care. Populations who most benefit from RPM are patients with uncontrolled chronic conditions such as hypertension, congestive heart failure, and diabetes; seniors with multiple and complex conditions; and patients with a rising risk of the conditions listed above.
When implemented well, remote monitoring can have a profound impact on both patients and providers. By removing the need for patients to go to a physical hospital or outpatient facility for routine monitoring, it makes it easier for them to receive the care they need, when they need it, improving their adherence to a care plan and helping them be more engaged in self-care. RPM can also enable the care team to operate more efficiently by enabling lower-licensed members of the care team to monitor incoming data and escalate issues to physicians as needed.
Remote patient monitoring can be used for a variety of clinical activities, but the top two use cases are:
Post-hospitalization recovery: Care plan adherence, condition surveillance, wound/pain management, education, clinical interventions, rehab to prevent readmission
Ambulatory/Primary care management: Monitoring biometric data, medications, and symptoms; providing education and coaching to prevent unnecessary hospital utilization
The case for remote patient monitoring
Creating a remote patient monitoring strategy should start with the questions: “What problem are we trying to solve, and what is the value to be gained for our patients and our business?” Your RPM service can power up several benefits to multiple stakeholders. For health systems that operate under a fee-for-service model or are shifting to a fee-forvalue model, remote patient monitoring offers unique and substantial benefits, from increasing capacity and driving revenue to increasing opportunities for shared savings or reducing the risk of penalties associated with avoidable utilization.
Fee-for-service
Health systems primarily using a fee-for-service model are finding significant value in remote patient monitoring due to improved patient experience and increased revenue when implemented at scale. RPM allows patients to have a stronger connection to their care team, driving satisfaction and loyalty, while new reimbursements for RPM services can enhance margin. A number of research studies have demonstrated patient satisfaction in the ninetieth percentile, as indicated by likelihood to recommend and user friendliness. From a direct reimbursement lens, it’s estimated that the total monthly reimbursement for RPM is up to $120 per Medicare beneficiary.
Fee-for-value
Health systems that are making the move to fee-for-value are increasingly looking to RPM to help them reduce costs and support people’s best health, using real-time data to prevent or slow disease progression and avoidable utilization. These systems - and their patients - are seeing value in RPM due to improved clinical outcomes and quality of life, reduced readmissions and avoidable ED visits, and increased use of primary care services. Studies from Mayo Clinic, Kaiser Permanente, Veterans Health Administration, and members of the AVIA Network, such as Froedtert & The Medical College of Wisconsin, report reduced hospitalizations and shorter lengths of stay when hospitalized. Many health systems operating with more value-based arrangements have been experimenting with a wide variety of RPM capabilities, either during COVID-19 or before. These early adopters are now looking to build an integrated, enterprise-wide RPM strategy to scale what’s working with greater efficiency and impact.
At Geisinger, we have experience within the RPM ecosystem, including using connected device and deviceless monitoring for many years. As the next step towards building comprehensive hybrid care models, we are developing a robust, enterprise-wide RPM strategy using a framework that will support the people, process, and the technology. Geisinger aims to scale our RPM operations, onboard modern technologies, and increase patient-member engagement strategies to gain timely insight of our patient’s health and aid in delivering personalized interventions.
—Rebecca Stametz
Vice President of Digital Transformation at Geisinger

What good looks like in remote patient monitoring

Beyond device enablement

FDA-approved medical devices such as connected blood pressure cuffs and glucometers are an essential part of remote patient monitoring, but many of the leading solutions offer more extensive capabilities, including:
  • Multimodal data collection, including connected biometric data feeds as well as patient reported outcomes
  • Configurable alerts to trigger interventions and virtual visits
  • Engaging patient education and intelligent virtual coaching
  • Integrations with EHRs, call systems, physician ordering solutions, and other technologies to simplify enrollment, billing, and evaluation
  • Analytics, such as intuitive dashboards, automated care plans, and other clinical decision supports.
“For several years, Presbyterian Healthcare has operated a program of home-based care for its most frail Medicare Advantage members. We are always looking for ways to improve the outcomes of that program and turned to the idea of remote monitoring, adding to the extensive in-person services currently offered. "Our goals when looking at RPM solutions were to provide our patients and their families an easy 'one button' method to contact our team, and for our team to contact them. We also wanted the ability to understand our patients’ daily needs and receive alerts that might indicate a change in condition, as well as frequently monitor and contact them when they are in transition between care settings. Finally, we wanted tools, like stethoscope and otoscope capabilities, that could serve as ‘eyes and ears’ for our physicians.”

"Thanks to AVIA’s help, we found a vendor that fits these needs and more, with our pilot launching now. We anticipate being able to expand the population served significantly with the efficiencies from our new program.”
—Dr. Nancy Guinn
Consultant, Center to Advance Palliative Care and former Medical Director, Clinical Transformation, Population Health at Presbyterian Healthcare Services.

Finding the right remote monitoring solutions

When searching for remote patient monitoring solutions, health systems have three primary options based on their strategic priorities, population health challenges, technology gaps, and operational opportunities:
Non-connected solutions rely on devices provided by payers or health systems to collect data and promote patient engagement, using text and interactive voice response (IVR) as the engagement mechanism. These cost-effective solutions cater to a broader patient base, including those with limited technology access or literacy. Offering dozens of care pathways and education libraries, they are especially advantageous for managing larger, rising risk populations. These solutions are typically used in a fee-for-value environment due to the program economics and early days in using the new CMS Remote Therapeutic Monitoring reimbursement. Some clinicians are not as comfortable relying on patient reported outcomes as compared to data collected through connected devices, but that position is modifying as experience, and results, grows
Condition-specific solutions offer in-depth content and features with focused devices for one single condition or episode of care, including perinatal, orthopedic, and pulmonary patients. These solutions are highly engaging for a critical period of time, increasing patient satisfaction and loyalty, though they are more difficult to scale to other use cases.
Connected solutions offer a high-touch, high-tech platform for the greatest number of use cases. They typically offer a wide variety of hardware, including preferred devices, robust patient- and provider-facing software, and optional logistics and/or clinical services. The best solutions offer an equitable patient experience to support non-English speaking patients, and others with limited literacy, cognitive, and/or functional difficulties. The major benefit of these tools is their flexibility although these solutions may require a heftier investment and a targeted approach for focused deployment.
There’s a strong business case to be made for implementing a remote monitoring system, both in fee-for-service and fee-for-value environments. Outside of that, we routinely hear from our health system members that they want to do what’s right for patients and provide the highest level of care, even after patients leave the four walls of the hospital.
Diya Vuthandam
—Diya Vuthandam
Senior Analyst, AVIA Center for Care Transformation

Enabling remote patient monitoring success at your health system

Remote patient monitoring can be a lifeline for hospitals when treating the increasing number of patients with chronic conditions and can be expanded to provide proactive services to rising risk patients from the comfort of their own homes. When done well, RPM can provide significant value for patients, improve clinical outcomes, and serve as a revenue driver for health systems.
If you’re looking for a partner to help you make sense of the strategic considerations in the complex RPM landscape, the team at AVIA’s Center for Care Transformation is here to help - contact us today to get started
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