* Send omni-channel (email, SMS, voice) communication that is customizable, grounded in evidence-based protocols, and aligns with the patient journey. * Alert patients using on-demand messaging with updates such as clinic closure notifications. * Use AI-enabled chat to help patients confirm, cancel, or reschedule appointments without human intervention. * Automate population health outreach to help patients fill gaps in care or schedule needed services. * Enhance online reputation by directing patients to leave reviews online. * Success Story: Client C saw a 3x increase in positive online reviews after implementing survey capabilities.

At Radix Health we believe that patient engagement starts with patient access. Our data-driven solutions align provider supply with patient demand, maximizing existing capacity and reducing delays in care. We help leading medical groups optimize every step of a patient’s appointment journey - from alerting patients to needed care, helping them find the right provider, scheduling an appointment across multiple channels, and engaging with patients until the day of their visit. We take the busy work out of getting patients in the door so providers can focus on the hard work of keeping them healthy. To learn more, please visit www.radixhealth.com

Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.