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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Uniphore X Platform
Uniphore X Platform

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Categories

Solutions

Description

Product Description:

Everyone deserves to be heard and understood — no matter where they are in the world or which language or dialect is being spoken. But many voices remain muted. Conversations continue to be ignored and undervalued.

We’re here to change that. Our conversational artificial intelligence (AI) and automation platform augments conversations across the enterprise and around the globe. We help humans have natural conversations with other humans and machines for a frictionless experience for customers and employees alike.

So what makes us different than other companies in this space? Here are just a few of the top reasons why Uniphore is your best choice for AI-powered experiences.  

Improve Health Outcomes With Conversational AI & Automation.

  • 30% Reduction in missed appointments
  • 18% AHT savings automating low value member and provider services interactions
  • 25% Reduction in onboarding time for patient coordinators
About Uniphore:

We unleash value from every conversation across the enterprise to make humans better and deliver superior experiences.

With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet.

Conversations mean everything to us. Let's talk.

Product Description:

Steer Health’s Digital Front Door streamlines the end-to-end patient journey. Patients can find providers, self-triage, book appointments, complete forms, communicate via AI chat, receive automated reminders, and pay online. Organizations gain higher conversion, fewer no-shows, and reduced staff workload through fully automated, integrated workflows.

Core features:

  • Online Scheduling & Digital Intake – Real-time booking, forms, insurance capture.
  • Automated Reminders & Follow-Up – Reduces no-shows and improves visit readiness.
  • AI Patient Communication – Instant chat support for scheduling, FAQs, and navigation.
  • Reputation & Web Modernization – Search visibility, mobile sites, automated reviews.
  • Digital Payments – Text-to-pay, bill pay, pre-visit collection.
  • Telemedicine – Integrated virtual visits with seamless scheduling and patient communication.

Digital Front Door improves patient access by modernizing how patients discover, schedule, and engage with care. 

The platform offers real-time online scheduling, telemedicine, automated reminders, AI-driven communication, digital intake, and online payments — reducing no-shows and administrative burden while increasing patient acquisition and visit completion.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient Access

Empower patients to better manage their health with easy access to care. Glean insights into patients' barriers to healthcare, social determinants of health, and awareness about care sites.

  • Automate patient authentication, appointment scheduling, and provider search with conversational self-service
  • Help coordinators maximize resolution and compliance with real-time guidance for every patient interaction

Care Management

Proactively manage digital care with virtual agents and real-time agent guidance to drive patient engagement and medication adherence.

  • Provide clinical support post discharge
  • Automate daily check-ins, prescription management, and health management
  • Ensure coordinator adherence to protocols and best practices while providing optimal care

Collections

Simplify collections using intelligent virtual agents and Agent Assist. Help agents navigate objections with realtime feedback and communicate with empathy.

  • Reduce the time taken to collect patient responsibility payments with a digital-first customer experience.
  • Help collectors stay compliant with regulations and collect more in every conversation with turn by turn guidance

Revenue Cycle Management

Free agents and from pre-call and after-call work. Analyze, personalize, and scale your collections strategies while monitoring compliance through insights gained from your best performing agents.

  • Automate pre-call work, provide next best action guidance and automate call notes, dispositions, and post-call follow-up
  • Receive actionable insights to increase profitability with RCM analytics
Pediatric use cases:

None provided

Users:
  • AbbVie
  • Anthem
  • Centene
  • Gonzaba Medical Group 
  • Health Plan One
Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, eClinicalWorks, Athenahealth, Meditech, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
Differentiators vs Competitors:
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Keywords

Images

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Videos

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Downloads

No content provided

https://steerhealth.io/online-patient-scheduling-platform/

Alternatives

Company Details

Founded in 1990

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