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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction. For more information, visit www.goziohealth.com.

About Gozio Health:

Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction. For more information, visit www.goziohealth.com.

Product Description:

Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.

Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.

Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.

  • Prevent patient leakage with enhanced experiences on par with other industries
  • Capture revenue with tools that drive patient interactions with healthcare information and services more quickly
  • Streamline operations with automated workflows that alleviate workforce burden
About Orbita Inc.:

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Gozio delivers the value all healthcare consumers–patients, staff, and visitors–want by:

Providing a single platform that increases access and convenience by putting all your digital solutions in one place

Connecting the digital world and the real world to get people where they need to go

Creating a premium mobile experience that’s proven to attract and retain loyal users

Pediatric use cases:

None provided

Users:

500M mobile interactions

2M total users

70% users return

Description:

Q&A for patients​

Symptom checking​

Find providers & locations

COVID knowledgebase & screener

Pediatric use cases:

Pediatric symptom checker, find pediatricians

Users:

Hospitals & health systems, medical groups 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Mobile / Tablet (native app)

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Gozio can be implemented quickly with little effort from internal IT resources and is proven to deliver a return on investment.

Differentiators vs Competitors:

Gozio has a very high patient adoption rate and high satisfaction among customers in addition to a robust mobile platform that is easy to implement and use for staff and patients.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

1 of 1

[GOZO] User Experience Video_FC.mp4

No videos provided

Downloads

Alternatives

Company Details

Founded in 2013

Founded in 2015

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