Mytonomy’s rigorous content creation process ensures high-quality, peer-reviewed information that enhances viewer engagement, comprehension, and retention and comes from a trusted source. Each step of our process is informed by members of our National Clinical Advisory Network, who play a vital role in developing reliable, up-to-date content that answers patients' most frequently asked questions. Our National Clinical Advisory Network includes licensed physicians, advanced practice providers, behavioral health providers, nurses, pharmacologists, and therapists in active clinical practice. They each bring expertise in the patient care continuum. Members of this Advisory Network include thought leaders from major academic institutions, researchers, and authors published in peer-reviewed journals. Our members are Subject Matter Experts in major therapeutic areas who ensure that our 2,500+ microlearning videos are current, accurate and relevant. Mytonomy’s content creation follows a proprietary five-step process that involves internal review with our clinical leadership team and external review with at least two clinical experts from our Advisory Network guiding each step.

Can assign and track content; was the video viewed or the handout displayed as a PDF? The content can be assigned via various EMR triggers. Mytonomy can write back the viewership of the assigned videos back to the EMR. All digital activity on the Mytonomy platform is timestamped. Beyond tracking, Mytonomy allows providers to reduce manual follow-up with rule-based reminders based on context. Personalized messages (cognizant of PHI considerations) are sent via email, SMS, or MyChart that remind the patient to complete their assigned content.

Mytonomy's interface consists of YouTube-like playlists that stream video, audio and display PDFs. Surveys and digital interactions occur around the video viewing process. Our application is mobile-responsive and can integrate into your website, existing mobile app, or 3rd party EHR. Our data shows that patients watch multiple videos in a setting.

Some customers choose to expose our entire video library to their patients for browsing, and others assign specific condition modules based on the patient’s care plan and journey. At every step of the patient journey, Mytonomy’s nudging and hovering capabilities prompt users to take the next best action or monitor them remotely with simple questions. The patient experience is both guided and personalized.

Mytonomy’s user interface is similar to Netflix or YouTube’s playlists, which makes it feel familiar to patients. Mytonomy is an add-free model. There are few choices for patients to make: pushing play on a video or navigating to other videos, are really the only two options. The system has consistently scored 90%+ in user satisfaction and user comments validate the easy of use.

Mytonomy can be deployed with no EHR integration as a standalone portal. Our back end allows care navigators to invite patients to the platform with only a few clicks. Our website is WCAG compliant.

Mytonomy’s robust EHR integration strategy utilizes both HL-7 and FHIR based approaches to target content to patients. For systems wishing pure automation with no human involvement, we support multiple HL-7 message types to trigger content based on scheduling, including write back of patient viewership to the EHR. We partner with Redox to facilitate interoperability.

Mytonomy provides whole-person patient care that can be custom-created or tailored to each Oncology Center and/or Patient.

We digitize and modernize patient education and engagement across the entire oncology patient journey. Helping patients and families understand each step and participate in the decisions that need to be made while reducing time for providers. We do not do appointment scheduling or provider searches.

Yes, Mytonomy can partner with you to create caregiver content tailored to your system's cancer care journey. Caregivers can also access patient education as a means to understand their loved one's journey. Third-party links and resources can be aggregated in our UI, allowing caregivers to have "one-stop" for all digital resources (video, print, URLs).

Brado AI's CEP works alongside existing provider directories to facilitate patient exploration and connection to care. This functionality helps patients find the right provider faster—without frustration or confusion—and reduces leakage by keeping them within the branded health system experience.

Brado AI's CEP works with existing online scheduling tools and infrastructure, serving hand-offs within the platform for seamless transitions to scheduling systems. The platform is EHR-agnostic, ensuring a consistent experience across systems, and can be configured to support call center workflows.

Brado AI's CEP leverages a Mile Zero SEO and paid search strategy to engage patients at the earliest moments of uncertainty—often before they’ve identified a provider or diagnosis. Our multi-lingual platform meets consumers where they are, guiding them through generative AI–powered conversations that assess symptoms and determine the appropriate next step in care. This experience transitions seamlessly with existing scheduling systems, call centers, and EHRs, ensuring smooth hand-offs to the right endpoints—whether that’s a virtual visit, specialist referral, or community resource.

Brado AI's CEP intelligently routes patients by assessing their needs in real time and matching them to the most appropriate care option—whether that’s on-demand virtual care, urgent care, primary care, or community-based services. The platform is designed to aggregate available care inventory and flexibly transition between care modes based on acuity, availability, and consumer preference. It can leverage virtual provider pools to optimize resource use and supports broader digital front door capabilities—scheduling, symptom checkers, call centers, and EHRs—to ensure continuity and a frictionless consumer experience

Brado AI's CEP offers personalized care management and engagement grounded in a deep understanding of the patient journey, including tensions or sticking points that may hinder a patient from moving forward with care. The platform enables users to input their ZIP code to surface relevant local resources, providers, and services. These unguided interactions are designed to feel intuitive, helping patients take action confidently.

Brado AI's CEP is built on nearly 30 years of proprietary insight into the healthcare journey—enabling a level of contextual understanding that surpasses open models. Our deep research with patients, caregivers, and providers across a wide range of therapeutic categories allows the platform to recognize not just what people are asking, but why. This enables our AI to anticipate needs, respond with relevance, and guide users to the right resource or action at the right moment. The result is a shift from reactive automation to a trusted, intelligent companion—offering meaningful, behavior-shaping support that drives better health outcomes.

Brado AI is ISO 27001 certified, demonstrating our commitment to a globally recognized information security standard. This certification underscores our focus on systematic risk management, business continuity, and continuous improvement of our security practices. Brado undergoes an annual SOC 2 Type II audit, providing independent validation that our security controls are not only well-designed but consistently effective over time. This audit affirms our commitment to SOC 2 Type II compliance, representing the highest standards of confidentiality, integrity, and availability in how we manage and protect client data. Our Conversational Engagement Platform (CEP) in combination with our digital marketing services are designed to support compliance with HIPAA requirements, including both the Privacy Rule and Security Rule. We implement administrative, physical, and technical safeguards to ensure that all client data—especially Protected Health Information (PHI)—is collected, stored, accessed, and transmitted securely and in accordance with HIPAA standards.

Our platform is built on a cloud-native foundation, enabling it to scale effortlessly as data volumes grow or as new use cases arise. This ensures that we can handle increasing complexity and demand without compromising performance or reliability.

We focus on open standards and APIs, making it easy to integrate with emerging technologies, third-party tools, and partner ecosystems. We are aligning our platform with MCP and A2A, the internet protocols of the agentic AI era, to be ready for tomorrow’s ecosystem of intelligent, collaborative agents.Our platform leverages user feedback loops, and real-world data to continuously refine and optimize its performance.

Brado AI's CEP is built on curated resource libraries that prioritize accuracy, safety, and trust. Content is sourced exclusively from client-approved materials and credible medical authorities—such as academic institutions, government health agencies, and leading clinical organizations. Our platform includes built-in guardrails to ensure responses remain safe and evidence-based. Information is continuously reviewed and updated to reflect current best practices, and responses are tailored to meet each patient’s immediate needs with relevance and clarity—helping them make informed decisions with confidence.