Care Setting Solutions
Care setting-specific application features, custom forms, curated provider networks, and insights to enable access across the continuum of care.
Acute Cloud: Increase speed to acute care by easily and efficiently accepting patients from the ED, scheduled procedures, and other facilities outside the health system.
Post-Acute Cloud: Tools and vetted, trained providers help quickly identify and coordinate the best Post-Acute placement options, so case managers can focus on patients.
Behavioral Health Cloud: Connect patients with the care and services they need through online requests, coordination, and placement among a curated network of providers.
Curated Provider Networks
ABOUT offers Curated Provider Networks, meaning verified, trained, and maintained nationwide post-acute and behavioral health providers to augment client’s existing networks and facilitate timely coordination of patient transitions out of the acute care setting.
Free and exceptional experience for post-acute and behavioral health providers: Drive faster and higher acceptance rates with free response application and training for providers. Competitors simply ask post-acute providers to sign up for their networks online to receive referrals.
Extensive, nationwide post-acute curated network: Over 57,000 post-acute and behavioral health providers. Unlike competitive post-acute referral networks, ABOUT identifies, secures, and onboards post-acute and behavioral health providers to ensure quick response times and optimal placement.
Bed Visibility
Bed Visibility provides an at-a-glance view of staffed beds across the entire system and levels of care in real time to quickly identify an appropriate and available bed.
View staffed bed availability across the health system by level of care, unit type, and facility as well as average wait times, ED pre-admits, and pending arrivals and discharges.
Eliminate phone calls and phone tag by quickly identifying open beds and the right level of care without the need to sign into a bed management system.
Secure Messaging
Secure Messaging seamlessly integrated in the Orchestration Engine empowers care teams to efficiently communicate and collaborate to quickly transfer patients for improved outcomes.
Increase Productivity and Accelerate Transfer Times: Eliminate excess phone calls/tag, documentation, and transcription with text messaging, pre-built templates, and pre-populated data integrated in the acute transfer workflow.
Improve Accuracy and Documentation:
Instead of relaying critical patient data via phone and transcription, secure, encrypted messaging is seamlessly integrated within case records.
Increase Care Team Satisfaction: Empower care teams to efficiently communicate on their preferred channels at their preferred times to reduce cognitive load, stress, and workload.
Intelligent Transport
Intelligent emergent and non-emergent transport coordination with real-time tracking and geo-fencing so you know exactly where the patient is in their journey to or from the care setting and have the insights and reporting to improve the process.
Specify transport type, trip options, and specialized care or equipment needed as well as pick-up and destination locations and times to eliminate phone calls.
Shave 15-20 minutes per patient by electronically coordinating transportation. Access data to see who gives you the best service, picks up on time, and more.
Online Transfer Request
Online Transfer Request allows internal clinicians to request transfers and notify agents online to eliminate phone calls and decrease patient transfer times.
Enable quick and easy transfer requests, reduce data entry time and increase accuracy, accelerate transfer acceptance, and drive clinician and care team satisfaction.
On-call Scheduling
On-Call Scheduling provides centralized physician and provider scheduling and calendar data so that patient transfer delays never occur because you can’t identify or locate the on-call physician. You can’t complete a transfer without locating the right physician to accept the patient.
Avoid unnecessary care delays for patients, increase accuracy and accelerate provider response, and acceptance rates.
Orchestration Engine
Streamlined workflows and easy-to-use interface drive efficiencies, including the ability to perform all transition tasks from one platform.
Seamless integrations with critical data sources and systems, including EHR, ADT, CC&C platforms, CAD systems, and call recording help you get more out of existing resources.
Disparate data pulled together to deliver actionable insights and comprehensive reporting, dashboards, and analytics unlike any other solution.
