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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Nesa: The Virtual Care Operating System That Disappears Into Epic Workflow

NESA provides the only Epic Toolbox-listed virtual care infrastructure that elegantly integrates into existing clinical workflows. Unlike traditional point solutions that add vendor complexity, NESA's ONE platform replaces 3-7 separate contracts with a single, unified system that scales across unlimited use cases—from virtual nursing and telesitting to tele-stroke, NICU, ED triage, and specialist consults.

One Platform. One Integration. Unlimited Workflows.

Built on NVIDIA edge-based AI, NESA Vision One combines computer vision (17+ body joints, object detection, room context) and natural language processing in a single device that sees patient movement, listens to care conversations, and acts instantly—all while maintaining complete data sovereignty within your hospital network. Every camera operates as its own computer, enabling distributed processing that optimizes power consumption while running multiple applications simultaneously.

Clinical-Grade Infrastructure

  • 4K high-resolution optics with 360° awareness and 25× optical PTZ
  • Real-time AI processing with zero cloud latency—all data stays on-premise
  • Direct Epic flowsheet write-back, ADT feeds, and native ECAL/CAL integration
  • HIPAA-compliant, NDAA-compliant hardware with built-in redundancy
  • Whisper AI for crystal-clear audio capture even in noisy clinical environments

Measurable Impact

Trusted by health systems including Duke, Baylor Scott & White, and UT Health San Antonio:

  • Zero-Latency Performance: Real-time fall detection and clinical event monitoring that works even if the hospital network goes down.
  • Automated Documentation: AI that captures clinical events and pre-populates notes directly into Epic Hyperspace.
  • 4K Dual Verification: A 30% reduction in medication errors by allowing a remote nurse to verify high-risk meds via high-definition video.
  • Efficiency Gains: 73.9% of discharge orders are now completed by 10am, compared to a 46.2% baseline.
  • Clinical Safety: A 37.5% reduction in falls with injury and an 80% reduction in severe hospital-acquired pressure injuries (HAPI).
  • High Adoption: 100% nurse technology adoption rates, with patients reuqesting rooms fitted with Nesa ONE. 

Designed by Clinicians, for Clinicians

Nesa is recognized by Joint Commission surveyors as "the standard that should exist in patient care across all hospitals" and partners with Magnet-designated organizations. The platform is certified to NHS clinical risk management standards (DCB 0129) for international deployment.

Scale your best clinicians across your entire system—without extending vendor contracts, security reviews, or integration backlogs.

About Nesa:

Industry leading, Epic Toolbox 2025 and 2026 for Inpatient Virtual Care platform combining edge AI, computer vision, and native workflow integration.

Product Description:

The CEP extends provider reach and amplifies provider impact across the patient journey.

  • Mile Zero — Engage patients at the earliest signal of need, with empathy and credibility.
  • Support Through Care — Keep them informed and connected with clarity and confidence.
  • Triage with Confidence — Safely resolve questions and tensions to reduce system burden.
  • Navigate with Precision — Guide every patient to the right care at the right time.

We deliver connected journey — guiding every patient to care with clarity and trust.

About Brado AI:

Brado AI is a healthcare technology company focused on the development and deployment of applied artificial intelligence solutions for healthcare organizations. Our core offering, the Conversational Engagement Platform (CEP), helps providers engage, guide, and support patients across care journeys through trusted, AI-driven interactions. Brado AI partners with healthcare organizations to extend access, improve navigation, and strengthen connection to care. Learn more at www.brado.ai.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Fixed room displays with intuitive patient/family-facing UI showing care team info, patient education, and visit schedules in easy-to-read format

Fully configurable unit-specific displays with health system branding, customizable layouts for different care settings (ICU, Med-Surg, Behavioral Health), and role-based information presentation

Epic Toolbox 2025 and 2026, Epic-native integration providing real-time EHR updates, automated alerts for patient conditions, and seamless device connectivity through existing hospital infrastructure

AI-powered patient monitoring with continuous video analytics detecting falls, mobility changes, and safety events; predictive algorithms enabling proactive intervention

Enterprise-grade platform with 99.9% uptime, HIPAA-compliant security, redundant systems, and precise data transmission with clinical-grade accuracy for virtual care delivery

Platform is clinician-focused for virtual nursing/telesitting; patient environmental controls (lights, temperature) are being released in 2026

Native Epic integration enabling automated clinical workflow alignment, vitals synchronization, and coordination across hospital systems without custom interfaces. See Epic Toolbox Blueprint for 2025 and 2026 to understand integration depth.

Edge computing architecture with NVIDIA chips enables distributed processing where each camera operates as its own computer, running multiple applications simultaneously while optimizing power consumption and reducing centralized data center load

Bi-directional audio/video communication between patients and remote care teams, with one-touch calling through in-room displays and mobile devices

Virtual care teams access real-time Epic patient context, care team assignments, and clinical summaries at point of care; facilitates collaboration between bedside and remote clinicians through integrated communication

Brado AI's CEP works alongside existing provider directories to facilitate patient exploration and connection to care. This functionality helps patients find the right provider faster—without frustration or confusion—and reduces leakage by keeping them within the branded health system experience.

Brado AI's CEP works with existing online scheduling tools and infrastructure, serving hand-offs within the platform for seamless transitions to scheduling systems. The platform is EHR-agnostic, ensuring a consistent experience across systems, and can be configured to support call center workflows.

Brado AI's CEP leverages a Mile Zero SEO and paid search strategy to engage patients at the earliest moments of uncertainty—often before they’ve identified a provider or diagnosis. Our multi-lingual platform meets consumers where they are, guiding them through generative AI–powered conversations that assess symptoms and determine the appropriate next step in care. This experience transitions seamlessly with existing scheduling systems, call centers, and EHRs, ensuring smooth hand-offs to the right endpoints—whether that’s a virtual visit, specialist referral, or community resource.

Brado AI's CEP intelligently routes patients by assessing their needs in real time and matching them to the most appropriate care option—whether that’s on-demand virtual care, urgent care, primary care, or community-based services. The platform is designed to aggregate available care inventory and flexibly transition between care modes based on acuity, availability, and consumer preference. It can leverage virtual provider pools to optimize resource use and supports broader digital front door capabilities—scheduling, symptom checkers, call centers, and EHRs—to ensure continuity and a frictionless consumer experience

Brado AI's CEP offers personalized care management and engagement grounded in a deep understanding of the patient journey, including tensions or sticking points that may hinder a patient from moving forward with care. The platform enables users to input their ZIP code to surface relevant local resources, providers, and services. These unguided interactions are designed to feel intuitive, helping patients take action confidently.

Brado AI's CEP is built on nearly 30 years of proprietary insight into the healthcare journey—enabling a level of contextual understanding that surpasses open models. Our deep research with patients, caregivers, and providers across a wide range of therapeutic categories allows the platform to recognize not just what people are asking, but why. This enables our AI to anticipate needs, respond with relevance, and guide users to the right resource or action at the right moment. The result is a shift from reactive automation to a trusted, intelligent companion—offering meaningful, behavior-shaping support that drives better health outcomes.

Brado AI is ISO 27001 certified, demonstrating our commitment to a globally recognized information security standard. This certification underscores our focus on systematic risk management, business continuity, and continuous improvement of our security practices. Brado undergoes an annual SOC 2 Type II audit, providing independent validation that our security controls are not only well-designed but consistently effective over time. This audit affirms our commitment to SOC 2 Type II compliance, representing the highest standards of confidentiality, integrity, and availability in how we manage and protect client data. Our Conversational Engagement Platform (CEP) in combination with our digital marketing services are designed to support compliance with HIPAA requirements, including both the Privacy Rule and Security Rule. We implement administrative, physical, and technical safeguards to ensure that all client data—especially Protected Health Information (PHI)—is collected, stored, accessed, and transmitted securely and in accordance with HIPAA standards.

Our platform is built on a cloud-native foundation, enabling it to scale effortlessly as data volumes grow or as new use cases arise. This ensures that we can handle increasing complexity and demand without compromising performance or reliability.

We focus on open standards and APIs, making it easy to integrate with emerging technologies, third-party tools, and partner ecosystems. We are aligning our platform with MCP and A2A, the internet protocols of the agentic AI era, to be ready for tomorrow’s ecosystem of intelligent, collaborative agents.Our platform leverages user feedback loops, and real-world data to continuously refine and optimize its performance.

Brado AI's CEP is built on curated resource libraries that prioritize accuracy, safety, and trust. Content is sourced exclusively from client-approved materials and credible medical authorities—such as academic institutions, government health agencies, and leading clinical organizations. Our platform includes built-in guardrails to ensure responses remain safe and evidence-based. Information is continuously reviewed and updated to reflect current best practices, and responses are tailored to meet each patient’s immediate needs with relevance and clarity—helping them make informed decisions with confidence.

Use Cases

Description:

Nesa is is the ONE platform for any use case from admission to transition and provides Epic-native virtual care infrastructure with AI-powered clinical intelligence, enabling health systems to scale clinical capacity across unlimited workflows through a single platform and integration.

Core Capabilities:

Virtual Nursing

Deploy hub-and-spoke models where virtual clinicians monitor 12-16 patients with AI-powered alerts, provide admission/discharge support, medication verification, and documentation assistance—all within Epic workflow.

AI-Powered Safety Monitoring

Continuous computer vision analytics detect fall risks, monitor patient positioning, and track behavioral changes, writing data directly to Epic flowsheets with <15-second alert-to-intervention times.

Specialist Consults

Connect neurologists, neonatologists, and intensivists to multiple facilities via Epic Monitor for stroke assessment, NICU resuscitation, ICU backup, and tele-specialty services.

ED Virtual Triage

Conduct intake via Epic ASAP, expedite orders, reduce LWBS rates, streamline bed assignment, and reduce boarding times through virtual physician assessment.

Hospitalist Coverage

Enable after-hours and multi-site coverage where hospitalists admit from multiple EDs simultaneously, provide backup coverage, and eliminate admission delays.

Admission, Discharge & Transfer (ADT)

Streamline ADT workflows virtually through Epic integration, reducing patient wait times and improving care coordination across transitions.

Ambient Clinical Documentation

Capture care conversations and automatically document in Epic through ambient voice intelligence, reducing documentation burden without leaving workflow.

Surgical/OR Support

Virtual nurses document procedures in Epic OpTime while surgical teams stay focused on patient care, capturing supplies and interventions in real-time.

Care Coordination

Conduct home assessments, coordinate post-acute transitions, and enable family participation via MyChart Bedside TV integration.

Behavioral Health Monitoring

Remotely monitor patient behavior with AI-powered detection to ensure real-time patient and staff safety, particularly in psychiatric and detox settings.

Pediatric use cases:

Pediatric & Family Support

  • eNICU and ePICU: Enhance NICU and PICU care quality with specialist access and family engagement, PICU or NICU to ED support, delivery room support
  • Mother-Baby Monitoring: Support postpartum care, lactation support, and mothers undergoing detoxification
  • Newborn Observation: Manage respiratory decompensations with continuous AI-powered monitoring
  • Patient & Family Education: Reduce bedside time pressure while improving care experience
  • Virtual Family Check-ins: Provide family-centered care through MyChart Bedside
Users:

Virtual nurses, bedside nurses, hospitalists, specialists (neurologists, neonatologists, intensivists), ED physicians, OR teams, care coordinators, administrators, patients, and family members

Description:
  1. Targeted Growth: Drive new patient volume and downstream revenue.
  2. Network Integrity: Improve retention, reduce leakage, capture lifetime patient value 
  3. Resource Optimization: Reduce no-shows, streamline intake, and deflect calls.
  4. Adherence & Outcomes: Increase adherence and prevent costly complications
  5. Strategic Impact: Differentiate your brand, obtain market and payer leverage

Brado AI’s Conversational Engagement Platform (CEP) serves as your digital front door — guiding patients from first search to lasting care through intelligent, trusted conversation.

The CEP scales across service lines, delivering specialized support for complex journeys and measurable value across growth, retention, and efficiency.

Enterprise-wide deployment unlocks the platform’s full transformative benefits, but we also offer flexible options to start service line by service line.

Our journey programs include:

Orthopedics | Cardiology | Oncology | Bariatrics | Primary Care | Maternal Health | 

Additional Journey Programs can be developed upon request

Pediatric use cases:

Can be configured to provide support and guidance for parents/caregivers of pediatric patients 

Users:

Health Systems

Patients and caregivers

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Nesa is not an EHR replacement but the virtual care operating system that disappears inside Epic workflow. As the only inpatient virtual care platform listed in Epic Toolbox, Nesa meets Epic's recommended integration practices with native ECAL/CAL integration, direct flowsheet write-back, and ADT feeds—eliminating middleware and enabling clinicians to deliver virtual care without ever leaving Epic.

Differentiators vs Competitors:
  • Epic-Native Architecture
  • Only virtual care platform in Epic Toolbox with recommended integration standards
  • Direct Epic integration—no middleware, no separate logins, no PHI transmission outside Epic
  • Native flowsheet documentation, ADT integration, and MyChart Bedside connectivity
  • Clinicians work entirely within Epic Monitor, ASAP, and OpTime—never toggling between systems
  • One Platform Replaces 3-7 Vendor Contracts
  • Single infrastructure supporting unlimited workflows: virtual nursing, telesitting, tele-stroke, NICU, ED triage, OR documentation, specialist consults
  • Eliminates vendor sprawl—one security review, one integration, one support relationship
  • Deploy once, activate new workflows without additional vendor contracts or integration projects
  • Edge-Based AI Infrastructure
  • NVIDIA-powered edge computing where each camera operates as its own computer
  • Computer vision (17+ body joints, object detection, room context) + natural language processing on the same device
  • Real-time AI processing with zero cloud latency—all data stays on-premise within hospital network
  • Ambient intelligence that sees patient movement, listens to care conversations, and acts instantly
  • Complete Data Sovereignty
  • 100% on-premise processing—no cloud transmission of PHI
  • HIPAA compliance by design with all AI processing within hospital network
  • Built-in redundancy with native downtime mode during Epic maintenance
  • Clinical-grade security with NDAA-compliant hardware
  • Clinical-Grade Hardware
  • 4K high-resolution optics with 360° awareness and 25× optical PTZ
  • Reads IV bags, wristbands, surgical device labels from across the room
  • Low-light IR + HDR/WDR for dimmed NICU rooms and overnight conditions
  • Whisper AI captures patient voices even in noisy clinical environments with 20 kHz speech quality
  • Distributed edge architecture optimizes power consumption while running multiple applications simultaneously
  • Proven Clinical Impact
  • $674K annual value per 12-bed deployment with <12-month payback
  • <15-second response time from alert to clinical intervention
  • Falls prevented within 24 hours of deployment
  • Zero customer churn across 14+ health system customers
  • Joint Commission recognition as "the standard that should exist in patient care across all hospitals"
  • Enterprise Partnership Model
  • Epic Toolbox for Inpatient Virrtual Care with deep Epic ecosystem expertise
  • Magnet health system partnerships recognized for nursing excellence
  • NHS-certified clinical risk management (DCB 0129) for international deployment
  • Team of clinical, IT, and operational experts ensuring customer success
  • Purpose-built by clinicians and healthcare operators, not technology vendors
  • Futureproof Infrastructure
  • Modular hardware design enables upgrades without platform replacement
  • Vision One program supports hardware evolution while maintaining software compatibility
  • Scalable from single unit pilots to 32-hospital enterprise deployments
  • Lower TCO through consolidated vendor relationships and reduced integration complexity
Differentiators vs EHR Functionality:
  • CEP engages patients before they enter the system (Mile Zero) — EHR activates only once patients log into MyChart.
  • CEP is omnichannel and growth-oriented — EHR is single-channel and retention-only.
  • CEP surfaces and resolves deep journey barriers — Emmi just clarifies tasks.
  • CEP is custom, strategic and branded to your system — EHR is standardized and ubiquitous.
Differentiators vs Competitors:

The Difference

Provider Anchored, Patient Centered.

Provider-Anchored

Your brand. Your workflows. Your guardrails.

Brado AI’s CEP is a white-label platform configured to your health system — aligned with your clinical protocols, operational goals, and brand voice. Every interaction reflects your credibility and care philosophy.

Patient-Centered

Their journey. Their tensions. Their next step.

With decades of patient-journey expertise, Brado AI understands the questions, emotions, and decisions that shape care. CEP meets patients where they are — with empathy, relevance, and guidance from the provider they trust.

Where Others Fall Short

Big Tech intelligence platforms deliver scale and dialog but lack context and connection.

Healthcare infrastructure AI tools offer safety and structure but lack empathy and reach. 

Brado AI combines Big Tech’s intelligence and scale with healthcare’s safety and specificity.

Health Equity

Keywords

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Videos

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Downloads

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NESA Success Stories
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Brado Selected by CMS to Join the National Health Ecosystem Pledge.pdf

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