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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Azure Health Bot
Azure Health Bot

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Categories

Solutions

Description

Product Description:

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill Virtual Patient Navigators improve the quality of patient and caregiver experiences. They support users with low health literacy. Resource Navigators can promote treatment compliance and improve health outcomes. They promote patient engagement, develop self-efficacy, and lessen anxiety and stress. Enskill Virtual Patient Navigators align well with telehealth initiatives.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

About Alelo:

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

Product Description:

Azure Health Bot empowers developers in healthcare organizations to build and deploy AI-powered, compliant, conversational healthcare experiences at scale. It combines built-in medical database with natural language capabilities to understand clinical terminology and can be easily customized to support your organization's clinical use cases. The service ensures alignment with industry compliance requirements and is privacy protected to HIPAA standards.

About Microsoft:
Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses Windows operating system and related software; Microsoft Office for consumers; and Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C other segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments licenses server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial other segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online. Microsoft Corporation was founded by [Bill Gates](https://www.crunchbase.com/person/bill-gates) and [Paul Allen](https://www.crunchbase.com/person/paul-allen) in 1974. It is based in Redmond, Washington.

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Enskill Resource Navigators ask open-ended questions to understand the patient's concerns, and where they are on their care journey. They ask follow-up questions as needed so that they can provide the most relevant information.

Enskill integrates with health systems' existing patient information websites and digital channels. Enskill tools are able to automatically extract metadata from health systems' YouTube channels and podcasts.

All user data is anonymized to protect patient privacy. Alelo privacy safeguards have been subjected to IRB (Institutional Review Board) review. Enskill complies with California digital privacy standards.

Users interact via a natural spoken-language interface, just as they would with a human being. Enskill's generative AI supports unscripted dialogue.

Enskill servers operate in the cloud, and are able to support many thousands of users around the world. Additional servers are added when needed.

We continually evaluate available large language models for performance and reliability, and can quickly upgrade to new models as they become available.

Enskill recommends only content that is approved by the health system. It engages patients in dialogue to understand their needs, and recommends content that is most relevant to their needs.

All interactions with the patient and logged and recorded. Session outcomes can inform subsequent sessions.

Video, audio, and text are used. Enskill Virtual Patient Navigators provide links to a variety of media, including handouts, videos, and podcasts. Laptops and mobile devices are supported.

Enskill Virtual Patient Navigators personalize their recommendations based on the patient's condition and where they are on their care journey. Personalized content choices empower patients with information about treatment options, managing symptoms, and accelerating recovery.

Use Cases

Description:

AI-powered Resource Navigators listen, answer questions, provide personalized content recommendations, and connect to resources.

Patient navigators, community health workers, and other health professionals practice communication skills with AI-powered simulated patients.

Pediatric use cases:

Teenagers and preteens can use Enskill to get information about diseases and treatments, in language that they understand.

Users:

Patients and caregivers. Also patient educators, community health workers, patient navigators, and other health professionals who interact with patients.

Description:

Azure Health Bot empowers developers in healthcare organizations to build and deploy AI-powered, compliant, conversational healthcare experiences at scale. It combines built-in medical database with natural language capabilities to understand clinical terminology and can be easily customized to support your organization's clinical use cases. The service ensures alignment with industry compliance requirements and is privacy protected to HIPAA standards.

  • Insurers have built health bot instances that give their customers an easy way to look up the status of a claim and ask questions about benefits and services.
  • Providers have built health bot instances that triage patient issues with a symptom checker, help patients find appropriate care, and look up nearby doctors.

Conversational AI for Healthcare

Create health bots using built-in medical knowledge bases, triage protocols and language models trained to understand clinical terminology. Trigger seamless handoff from a bot interaction to a doctor, nurse, or support agent. Leverage a library of industry specific scenario templates to accelerate the creation of healthcare use cases.

Customizable and extensible

Support your organizations custom scenarios with healthcare specific configuration options and extensibility tools. Use visual authoring tools to build and validate your logic and use FHIR data connections to securely integrate with external systems and incorporate patient data from EMRs. Surface your conversational experience through multiple channels such as your website or Microsoft Teams.

Secure and Compliant

Ensure alignment with organizational and industry compliance requirements. Health Bot is compliant with HIPAA, HITRUST, ISO27001, SOC2, GDPR and over 50 global and industry compliance frameworks. Leverage built-in compliance constructs and privacy mechanisms for collecting end user consent, data retention policies, audit trails and conversation timeout.

Pediatric use cases:

None provided

Users:
  • Advocate-Aurora Health Care (IL/WI)
  • Centers for Disease Control and Prevention (CDC)
  • Trinity Health
  • Premera Blue Cross

EHR Integrations

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

None provided

Hardware Compatibility:

Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

N/A. Enskill does not handle EHR data.

Differentiators vs Competitors:

- Improves the quality of patient and caregiver experiences

- Rapid upskilling of healthcare staff

- Promotes patient engagement and self-efficacy

- Promotes treatment compliance

- Reduces anxiety and stress due to lack of information or patient overload

- Reduces the burden on healthcare staff to communicate with patients and answer their questions

- Enhances providers' existing digital outreach and social media initiatives

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Keywords

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Videos

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Demo Resource Navigator

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Downloads

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Brandon Hall Alelo Review

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Alternatives

Company Details

Founded in 1975

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