IPsoft is an autonomic and cognitive solutions service provider. Headquartered in New York City, IPsoft has offices in eleven countries across the globe and serves many of the world’s leading brands. IPsoft automates IT and business processes for enterprises across a wide range of industries. Our portfolio of world leading autonomic and cognitive solutions guarantee clear business outcomes and competitive advantage. Amelia, our cognitive solution, is an artificial intelligence platform that can understand, learn and interact as a human would to solve problems. Amelia makes it possible to automate knowledge work across a broad range of functions. With Amelia able to shoulder the burden of tedious, often laborious tasks, she partners with human co-workers to achieve new levels of productivity and service quality. IPcenter, our autonomic IT management solution, increases efficiency dramatically while driving higher quality of service however complex your IT landscape. IPcenter utilises “virtual engineers” that work like your company’s best engineers, but do so faster, cheaper, and with assured quality of output. On average, IPcenter autonomically resolves 56% of incidents without any human intervention allowing you to re-focus your human resources on higher value functions. Our library of virtual engineers are ready to deploy so you can be sure of banking 35% efficiency gains within 90 days while cutting mean time to resolution (MTTR) by 60%.

IPsoft is an autonomic and cognitive solutions service provider. Headquartered in New York City, IPsoft has offices in eleven countries across the globe and serves many of the world’s leading brands. IPsoft automates IT and business processes for enterprises across a wide range of industries. Our portfolio of world leading autonomic and cognitive solutions guarantee clear business outcomes and competitive advantage. Amelia, our cognitive solution, is an artificial intelligence platform that can understand, learn and interact as a human would to solve problems. Amelia makes it possible to automate knowledge work across a broad range of functions. With Amelia able to shoulder the burden of tedious, often laborious tasks, she partners with human co-workers to achieve new levels of productivity and service quality. IPcenter, our autonomic IT management solution, increases efficiency dramatically while driving higher quality of service however complex your IT landscape. IPcenter utilises “virtual engineers” that work like your company’s best engineers, but do so faster, cheaper, and with assured quality of output. On average, IPcenter autonomically resolves 56% of incidents without any human intervention allowing you to re-focus your human resources on higher value functions. Our library of virtual engineers are ready to deploy so you can be sure of banking 35% efficiency gains within 90 days while cutting mean time to resolution (MTTR) by 60%.

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)