Artera Call-toText and Abandoned Calls

Artera helps improve patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Azodha differentiates itself from traditional EHR functionality through its emphasis on AI-driven patient engagement, seamless interoperability with a wide range of healthcare systems, developer-centric tools, fully managed infrastructure, and a commitment to making advanced technology and AI accessible to all healthcare providers. These differentiators position Azodha as a more flexible, innovative, and user-friendly solution in the healthcare technology market.

Core Differentiators

- Pre-packaged Components: Azodha offers pre-packaged components that ensure seamless interoperability and easy integration with existing systems. This facilitates rapid deployment and scalability, significantly reducing implementation time from weeks to mere months.

- Developer-Centric Platform: Designed with developers in mind, Azodha provides highly accessible APIs and SDKs. This allows developers to create unique, customized experiences efficiently.

- Fully Managed Infrastructure: Azodha offers a zero DevOps, zero maintenance infrastructure, freeing clients to focus on growth. This managed service ensures that systems remain optimized, secure, and up-to-date without the need for internal maintenance.

- Customizable Integrations: The platform supports customizable integrations, enabling it to merge seamlessly with various systems. This flexibility and adaptability ensure a tailored fit for any environment.

- Focus on Healthcare Innovation: Leveraging AI and other advanced technologies, Azodha is dedicated to developing new care delivery models. These innovations aim to enhance patient satisfaction, improve care quality, and achieve better health outcomes, ultimately improving access to and personalization of care at an accelerated pace.