Patients demand easier access to healthcare: digital tools to find doctors and locations, schedule appointments, complete intake forms, pay bills – supported by frictionless access to live conversations when needed.

Supported by natural language processing, Orbita Patient Access and Acquisition is trained to understand the words and phrases patients naturally use. It triggers thoughtful dialogs to pose questions, probe for details and home in on precise information patients seek. In addition, it can detect urgent issues and reroute the conversation – a patient seeking information about emerging severe chest pain can be directed to the nearest ED location, for example.

Orbita’s enhanced conversational approach navigates patients through as many as 30 factors and conversational variables. Due to the hyper-personalized and intentional dialogs, patients rarely abandon the interaction – prompting action like scheduling appointments and completing paperwork.

• Prevent patient leakage with enhanced experiences on par with other industries
• Capture revenue with tools that drive patient interactions with healthcare information and services more quickly
• Streamline operations with automated workflows that alleviate workforce burden

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

• Accessible symptom assessments with the highest levels of accuracy and safety
• Digital integration, branding and single sign on authentication for a seamless experience
• Covers 10,000+ symptoms and 3,600+ conditions
• Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

• 8 levels of urgency advice
• Tailor to your care options, support services and digital offerings
• Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
• Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

• Give doctors and advanced practice providers more time with patients
• Reduce the administrative burden
• Provide clinical reports directly in, or via, the patient’s EHR
• Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

Ada is a global health company created by doctors to improve human health by transforming knowledge into better outcomes.

We built an award-winning, comprehensive, and easy to use AI-powered symptom assessment, triage enhancement, and care navigation platform. Our competitive strength is our medical knowledge base and probabilistic reasoning engine. This forms the core of Ada’s ability to help millions of people manage health concerns reliably and simultaneously.

Ada’s solutions support users, medical professionals, payers, businesses, employers, and health systems across the globe to improve outcomes and care efficiency.

Some of the partnerships in the US include Sutter Health, Kaiser Permanente, Jefferson Health, Pfizer, and Novartis.

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

•  Release time to care by saving patients from needing to repeat their story 
• Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
• Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.