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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Transform Patient Experience with Artera Virtual Agents

Artera enhances every stage of the patient journey with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 900+ provider organizations—including specialty groups, FQHCs, large IDNs, and federal agencies. Our virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more, engaging 100 million patients annually. Whether augmenting your team or powering a fully autonomous digital workforce, Artera offers virtual agents that can adapt to your needs—giving you control over how AI enhances your operations.

Learn more at https://artera.io/ai-in-healthcare-communications/ 

Scale AI at Your Pace. A Smarter Virtual Agent Approach.

Whether you are dipping your toe in or ready to unleash a digital workforce, Artera Virtual Agents (voice and text) can meet you where you are in your AI journey. Artera’s approach includes offerings to Support Your Staff (AI-powered console with Co-Pilot agents); Supercharge Your Staff (semi-autonomous Flows Agents); or Unleash Your Digital Workforce (fully-autonomous AI Agents). 

Support Your Staff with Artera’s Console with AI Co-Pilots

  • Artera’s AI-Powered Console with AI Co-Pilots supports your staff in building and deploying multi-step communications workflows across a range of use cases - with your staff in charge of it all. 
  • Our AI co-pilots help staff respond faster and more accurately to patient inquiries with message shortening and conversation summaries. Culturally-relevant, real-time language translations augment your staff capabilities so language is not a barrier to care. 

Learn more at https://artera.io/ai-agents-for-healthcare

Supercharge Your Staff with Artera’s Flows Agents

  • Empower your front desk staff with Artera’s Flows Agents—intelligent, rules-based AI assistants designed to streamline workflows, enhance efficiency, and improve patient interactions, powered by Natural Language Processing. Your staff remains in control, making the final decisions, while Flows Agents handle execution—automating routine tasks, managing workflows, and generating content. 

Learn more at https://artera.io/agentic-ai-for-healthcare

Unleash Your Digital Workforce with Artera’s AI Agents

  • Artera’s AI Agents (voice and text) are your new digital office staff—intelligent, autonomous agents that streamline operations and support decision-making. These dynamic agents will augment your team, handling workflows, automating routine tasks, and optimizing efficiency, so your staff can focus on what matters most: delivering exceptional patient care.

Learn more at https://artera.io/ai-agents-in-healthcare/ 

We understand that health systems are evolving to find the solutions that best meet the needs of their staff and patients. Begin with one option or use all three options based on your needs. It’s a journey, and we’re here every step of the way. 

Security First. Trust Always. 

At Artera, security isn’t an afterthought—it’s the foundation. Our best-in-class InfoSec approach keeps AI safe, compliant, and built for healthcare. Virtual Agent features meet top industry standards—SOC 2 Type 2, HITRUST Certified, and HIPAA compliant. Plus, we don’t use PHI/PII in training models. Trust the virtual agent company that has proven for a decade that security comes first. 

About Artera:

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
About Orbita.ai:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Decade of Healthcare Expertise. Powered by AI.

AI virtual agents are everywhere—but not all are created equal. Choose the difference: proven healthcare expertise, a validated workflow library and seamless integrations. For a decade, Artera’s delivered digital solutions to improve patient experience, deep integration with EHRs and thousands of patient pathways validated by healthcare organizations - like yours. 

Differentiators vs EHR Functionality:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

Images

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The Artera Difference

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 2015

Founded in 2015

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