Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Mediktor is an empathy-driven AI healthcare assistant that supports users throughout their care journey. With a sophisticated AI engine and custom-designed avatars, it allows natural, engaging conversations in multiple languages. Complemented by Mayo Clinic’s content, Mediktor assists patients with a comprehensive platform, enabling more efficient care navigation. Mediktor’s customers include health plans, hospitals and health systems, government and public health, and pharmaceutical companies.