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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Talkie.ai
Talkie.ai

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Categories

Solutions

Description

Product Description:

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providersvto manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

About Talkie.ai:

Talkie.ai was created in 2018 as a spinoff of Pragmatists, a software house with over 30 international clients. The platform was initially built to answer Jean Louis David (a large hair salon chain) call center needs to automate their booking system. Twelve years of experience creating software solutions proved incredibly useful during the early days of developing our product. Since then, Talkie.ai has become an independent company but still takes from Pragmatists’ knowledge and expertise. 

In July 2020, we raised our first round of funds, which helped us not only grow faster but also gave validation to our product and strategy. Another milestone on our journey was the official start of operations in the US at the beginning of 2021. What’s next? We’re on a mission to democratize conversational AI and make it accessible to companies around the globe. To do that, we’ll keep expanding and perfecting our one-stop-shop for all voice assistant needs.

Product Description:

TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

About TQA Healthcare - Formerly Element Blue:

TQA Healthcare enables healthcare and life sciences organizations to transform the patient experience and reduce costs through increased personalization, intelligent automation, and AI. 

The practice’s solutions impact patient access, the revenue cycle, order processing, and clinical needs at the most critical stages of the patient journey, resulting in a seamless encounter.

By empowering individuals to actively manage their unique experiences, TQA Healthcare increases the satisfaction of every healthcare consumer: patients, staff, and clinicians.

Houston-based, TQA Healthcare is formerly Element Blue. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals.

We regularly add voice AI support for new processes based on demand and feedback from the industry.

Appointment scheduling

24/7 call-based self-service appointment scheduling and notifications

Repeat prescription reordering

Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service

Clinic FAQs

Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services

Telemedicine triage

Reduce patient waiting times to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions

Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

Pediatric use cases:

None provided

Users:

Not specified

Description:

Enterprise Search - Customer 

Enterprise Search - Internal

Website Development

User Experience and Design

Pediatric use cases:

Same as Hospital System

Users:

Marketing Leadership

IT Leadership

Patient Education

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, athena, Cerner

Hardware Compatibility:

Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Enhanced and personalized MyChart and patient/ provider portal experience.

Differentiators vs Competitors:

Private or Public LLM with Generative AI search capability.

Integration with Robotic Process Automation. 

Enterprise Search.

Keywords

Images

No images provided

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Videos

No videos provided

1 of 1

LW Healthcare Demo.mp4

Downloads

No content provided

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Patient Portal.pdf

Alternatives

Company Details

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