https://www.pypestream.com/dovetail-ai/

Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more big call centers, no more single-task chatbots, no more embarrassing NPS scores and no more cobbling together technologies from multiple vendors. Pypestream elevates the customer experience with a full-stack platform, military-grade security, and the only patented B2C messaging carrier purpose-built to handle any volume. That’s why powerhouses like TriWest Healthcare, JP Morgan Chase, and Shell trust Pypestream.

Increase patient acquisition and retention while reducing the administrative burden on staff with a secure, intuitive online chat solution. Dash delivers the tools you need to: 

• Resolve patient inquiries faster with departmental routing.
• Monitor real-time patient conversations and conversational history with audit trails. 
• Deliver seamless interactions with your consumer, regardless of how they reach you. 

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.