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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Uniphore X Platform
Uniphore X Platform

0 review

Inquicker
Inquicker

0 review

Categories

Solutions

Description

Product Description:

Everyone deserves to be heard and understood — no matter where they are in the world or which language or dialect is being spoken. But many voices remain muted. Conversations continue to be ignored and undervalued.

We’re here to change that. Our conversational artificial intelligence (AI) and automation platform augments conversations across the enterprise and around the globe. We help humans have natural conversations with other humans and machines for a frictionless experience for customers and employees alike.

So what makes us different than other companies in this space? Here are just a few of the top reasons why Uniphore is your best choice for AI-powered experiences.  

Improve Health Outcomes With Conversational AI & Automation.

  • 30% Reduction in missed appointments
  • 18% AHT savings automating low value member and provider services interactions
  • 25% Reduction in onboarding time for patient coordinators
About Uniphore:

We unleash value from every conversation across the enterprise to make humans better and deliver superior experiences.

With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet.

Conversations mean everything to us. Let's talk.

Product Description:

None provided

About InQuicker:
InQuicker’s online self-scheduling and discharge-scheduling solutions are designed to enhance healthcare provider strategies around: - Patient acquisition and retention - Patient experience and satisfaction - Care coordination - Efficiency and load balancing InQuicker pioneered the online scheduling space and has a track record of success with leading health systems such as Dignity Health, Tenet, Ascension and SSM. With InQuicker, providers get: • An enterprise-wide solution: InQuicker works with ED, urgent care, physician groups and dozens of ancillary services. • A cloud-based solution: InQuicker is easy to implement and easy to use. Most installs take only 48 hours. • Patient and internal scheduling functionality: InQuicker facilitates both patient self-scheduling and internal scheduling at discharge. Patients who leave your system with a follow-up appointment are 50% more likely to comply with follow-up care. • Support in managing patient flow and sentiment: InQuicker’s scheduling solution integrates directly into your EHR and/or practice-management software, minimizing paper workarounds by clinical staff and providing 360-degree support. • A search engine-optimized platform: InQuicker’s landing pages are built for optimal search engine rankings. Approximately 20-30% of InQuicker patients come from SEO. • “Powered By” branding: InQuicker’s “Powered By” approach supports increased recognition for your brand. InQuicker uses your logo and colors to create a seamless patient experience. • Turnkey marketing support: InQuicker’s in-house marketing team has extensive experience driving patient acquisition via paid search campaigns, as well as traditional marketing tactics, including press releases, newsletter briefs and social media. • Detailed reporting: InQuicker’s comprehensive reporting provides insights into patient volume, new patient mix, patient satisfaction and important demographic information.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient Access

Empower patients to better manage their health with easy access to care. Glean insights into patients' barriers to healthcare, social determinants of health, and awareness about care sites.

  • Automate patient authentication, appointment scheduling, and provider search with conversational self-service
  • Help coordinators maximize resolution and compliance with real-time guidance for every patient interaction

Care Management

Proactively manage digital care with virtual agents and real-time agent guidance to drive patient engagement and medication adherence.

  • Provide clinical support post discharge
  • Automate daily check-ins, prescription management, and health management
  • Ensure coordinator adherence to protocols and best practices while providing optimal care

Collections

Simplify collections using intelligent virtual agents and Agent Assist. Help agents navigate objections with realtime feedback and communicate with empathy.

  • Reduce the time taken to collect patient responsibility payments with a digital-first customer experience.
  • Help collectors stay compliant with regulations and collect more in every conversation with turn by turn guidance

Revenue Cycle Management

Free agents and from pre-call and after-call work. Analyze, personalize, and scale your collections strategies while monitoring compliance through insights gained from your best performing agents.

  • Automate pre-call work, provide next best action guidance and automate call notes, dispositions, and post-call follow-up
  • Receive actionable insights to increase profitability with RCM analytics
Pediatric use cases:

None provided

Users:
  • AbbVie
  • Anthem
  • Centene
  • Gonzaba Medical Group 
  • Health Plan One
Description:

None provided

Pediatric use cases:

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Users:

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EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

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Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Keywords

Images

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Videos

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Uniphore X.mp4

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Downloads

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Alternatives

Company Details

Founded in 1990

Founded in 2006

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