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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Uniphore X Platform
Uniphore X Platform

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Banner Digital Signage
Banner Digital Signage

0 review

Categories

Solutions

Description

Product Description:

Everyone deserves to be heard and understood — no matter where they are in the world or which language or dialect is being spoken. But many voices remain muted. Conversations continue to be ignored and undervalued.

We’re here to change that. Our conversational artificial intelligence (AI) and automation platform augments conversations across the enterprise and around the globe. We help humans have natural conversations with other humans and machines for a frictionless experience for customers and employees alike.

So what makes us different than other companies in this space? Here are just a few of the top reasons why Uniphore is your best choice for AI-powered experiences.  

Improve Health Outcomes With Conversational AI & Automation.

  • 30% Reduction in missed appointments
  • 18% AHT savings automating low value member and provider services interactions
  • 25% Reduction in onboarding time for patient coordinators
About Uniphore:

We unleash value from every conversation across the enterprise to make humans better and deliver superior experiences.

With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet.

Conversations mean everything to us. Let's talk.

Product Description:

Give patients, caregivers, staff, and visitors the vital information they need. Vibe Health Banner uses your logo, colors, and branding to elevate your brand and reduce your marketing costs. 

Show educational videos in public areas, display the

daily menu in the cafeteria, or help people find their way. Videos, widgets, and information are available wherever they’re needed. 

Users can quickly customize messages with easy to build presentations and playlists using our simple “drag-and-drop” editing. Easily incorporate other eVideon services such as our Education Library or relaxation content in waiting areas, common rooms, and more. Create your own materials and “drop” them into any arrangement you wish.

Signage can display static or dynamic messages, videos, and widgets. Examples of content include, but are not limited to:
Date and time
Educational videos
Emergency push notifications
Important updates
Infographics
Local interest
Maps
Menus
News
Patient services
Promotional videos
Relaxation videos
Schedules
Staff updates
Streaming content
Television channels
Weather

About Vibe Health by eVideon:

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient Access

Empower patients to better manage their health with easy access to care. Glean insights into patients' barriers to healthcare, social determinants of health, and awareness about care sites.

  • Automate patient authentication, appointment scheduling, and provider search with conversational self-service
  • Help coordinators maximize resolution and compliance with real-time guidance for every patient interaction

Care Management

Proactively manage digital care with virtual agents and real-time agent guidance to drive patient engagement and medication adherence.

  • Provide clinical support post discharge
  • Automate daily check-ins, prescription management, and health management
  • Ensure coordinator adherence to protocols and best practices while providing optimal care

Collections

Simplify collections using intelligent virtual agents and Agent Assist. Help agents navigate objections with realtime feedback and communicate with empathy.

  • Reduce the time taken to collect patient responsibility payments with a digital-first customer experience.
  • Help collectors stay compliant with regulations and collect more in every conversation with turn by turn guidance

Revenue Cycle Management

Free agents and from pre-call and after-call work. Analyze, personalize, and scale your collections strategies while monitoring compliance through insights gained from your best performing agents.

  • Automate pre-call work, provide next best action guidance and automate call notes, dispositions, and post-call follow-up
  • Receive actionable insights to increase profitability with RCM analytics
Pediatric use cases:

None provided

Users:
  • AbbVie
  • Anthem
  • Centene
  • Gonzaba Medical Group 
  • Health Plan One
Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Keywords

Images

No images provided

No images provided

Videos

1 of 1

Uniphore X.mp4

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 1990

Founded in 2001

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