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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
boost.ai
boost.ai

0 review

Categories

Solutions

Description

Product Description:

Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI).

With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.

Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, our numerous clients can rest assured that they provide the level of service their customers of the future expect - today.

Scalable

If a virtual agent can’t understand, it won’t be able to help. Our market-leading NLU gives our virtual agents consistent resolution rates of over 90% - in any language.

Easy

‍Our intuitive no-code conversational AI platform empowers frontline teams to automate customer service without tech support. Because with boost.ai, you don’t need developers to automate.

Fast

‍We can build a solution faster than anyone else. After just a few days, the virtual agent is operational and ready for testing. We include a report on expected resolution rate and potential cost savings.

About boost.ai:

Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI).

With tireless dedication to machine learning, we have developed the world’s most complete software for building, implementing and operating digital advisors powered by our market-leading conversational AI.

Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, our numerous clients can rest assured that they provide the level of service their customers of the future expect - today.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
About Orbita:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

No-code conversation builder

With no coding or developers required, our user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes and easily connect your existing self-service solutions.

Omni-channel experience

Provide 24/7 support on your website, IVR or through familiar platforms such as Slack, Zendesk, Messenger or Microsoft Teams. Make it simple for your users to help themselves, wherever it suits them best.

Unlimited Scalability

Give the right response, every time. Advanced NLU & NLP allow our solution to answer questions and automate actions on thousands of topics - not just a few hundreds - with consistent 90%+ resolution rates.

Intuitive Al training

Powerful Al doesn't need to be complicated. Our easy-to-use training editor gives you the flexibility to update your conversational Al knowledge without the need for data scientists or developers.

Supercharge your service reps

Give your customer service agents superpowers and increase response times. Summarize customer conversations, fine-tune replies and enhance personalization, with these LLM-enriched features:

  • Agent handover summaries
  • Agent answer rewrite
  • Contextual, pre-written responses

Build amazing interactions, faster

By connecting with your company’s website as a data source, we can harness the full potential of generative AI. Our LLM-powered platform offers unique feature that accelerate AI training and the creation of on-brand content, including:

Content suggestion

Accelerated training data suggestion

Action rewrite

Pediatric use cases:

None provided

Users:

Scandinavian insurance companies: 

  • Fremtind Forsikring A/S (NOR)
  • If P&C Insurance (SWE) 
  • Storebrand ASA (NOR)
  • Tryg Forsikring A/S (DEN) 
  • Topdanmark A/S (DEN)
Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

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