Real-time patient support

Slash support costs by upto 60% with round-the-clock self-service across channels.

Dynamic voice AI agent

Empower patients with empathetic, human-like interactions through Voice AI Agents that deliver personalized responses. Leverage our deep healthcare expertise for outbound communications & inbound patient queries.

Patient referral and scheduling

Facilitate seamless patient referrals, appointment scheduling, consultation and lab test bookings. Integrate with existing CRM/ERP systems for real-time availability, enhancing patient convenience.

Billing and payments

Simplify payment processing with dynamic AI agents across channels. Effortlessly integrate with existing payment solutions for streamlined billing and payments.

Go live with your Healthcare AI bots 2X faster

Integrations with Shopify, Salesforce, Stripe, PayU, Intercom, and more. 

Enhanced patient engagement

Enable effortless onboarding, proactive suggestions on preventive care, nutrition and overall health management

Patient registration

Automate patient registration, verification and new account creation.

Virtual consultation

Effortless digital consultations across 35+ text & voice channels.

Alerts and notifications

Send out proactive health tips, reminders on medication, and upcoming appointments.

Connected healthcare experiences

Enhance patient satisfaction using Yellow.ai’s Conversational Service Cloud (CSC) for connected interactions across multiple channels/devices.

Post consultation summary

Automate summarization of appointment with prescription, diagnosis and other information.

Nearest clinic

Enable effortless access to physical clinics for in-person appointments.

Lab results and prescriptions

Securely share lab reports, prescriptions with customers over multiple channels.

Grow healthcare revenue

Run personalized campaigns on multiple channels with Yellow.ai Conversational Commerce Cloud (CMC) to generate 25% more leads

Templates powered by generative AI

Just input tonality, context and user segment to get AI generated marketing templates

AI-generated workflows

Generate end-to-end campaign workflows powered by AI

Personalized promotions

Leverage Customer Data Platform to run targeted campaigns based on user insights

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AvaamoPX

AvaamoPX is an intelligent virtual assistant and Conversational IVR solution that provides immediate, personalized assistance to patients for a 5x increase in capacity and a 86% reduction in live agent calls for hospitals.

Seemless Integration

AvaamoPX has pre-built integrations to seamlessly plug into your EHR, healthcare applications, or contact center — no developer time needed.

Personalized Interactions

Our Intelligent Virtual Assistants offer human-like patient engagement with personalized assistance throughout the patient journey.

Multilingual Support

Automatic, bi-directional language detection and translation supporting 114 languages and dialects

Omnichannel Engagement

Request, schedule, confirm, or input across across voice & chat mediums both in synchronous or asynchronous communication modes.

Outbound AI

Reach 1000’s of your customers in minutes. Create and manage outreach campaigns to improve CSAT, whether it’s a medication reminder, vaccination appointment, or patient pre-registration.

Multi-modal Interactions

Close the gaps in the patient journey with automated patient outreach. Avaamo’s outbound AI reaches patients where they are, on the channel they prefer (Web, Mobile, Phone, SMS, Email).

Dynamic, contextual patient journeys

With Avaamo’s outbound AI the real-time context travels along with the patient — no matter where the conversation begins or ends across channels – eliminating any disjointed conversations.

Bi-directional conversations

Add the flexibility of bi-directional discussions giving users the freedom to complete action steps on the call or request for a callback.

Tailored voice profiles

Select from one of our pre-built voice profiles or create your own custom voice profile. Configure cadence, tone, and accent for a human like experience.

Multiple languages supported

Automatic, bi-directional language detection and translation supporting 114 languages and dialects.

Intelligent agent handover

AI-powered sentiment and intent engine detects patient’s needs and requests and can route a call to the correct agent.

• Duke Health
• Johns Hopkins Medicine
• Mount Sinai Health System
• NYU Langone Health
• Prime Healthcare
• Saint Luke's Health System (KS/MO)
• UCHealth
• Yale New Haven Health