Puppeteer vs Orbita

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Orbita

5.0

6 reviews

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Product Description:

We develop AI Assistants focused on patient-facing use cases.

We reduce nurses' and doctors' burnout by handling patient communications allowing them to focus on patient care.

At the same time, we improve patients' experience by giving a 24/7 human-like response.

About Puppeteer AI:

We make patient-facing AI Assistants in less than a month!

Product Description:

Orbita is the connective tissue between providers and patients to make navigating healthcare easier. We partner with healthcare organizations to implement smart virtual assistants, powered by generative and conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help providers improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

About Orbita Inc.:

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

Compatibility level

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Clients

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Product Capabilities

Contextual understanding

Our AI agents respond entirely based on the context provided by patients' answers, ensuring highly relevant and personalized interactions.

Data security and privacy

HIPAA & GDPR compliant. PIPEDA Protection SOC-2 in process

Scalability

Our solution is inherently designed to scale hand to hand with our client's growth.

Interoperability

We have integrations with: Epic Cerner NextGen Athenea DrChrono Healthie

Naturalistic interaction

Our UI is conversational, it can be displayed in Whatsapp, Slack, Website, App, or wherever it's needed. Our AI Assistants are specially designed to be empathetic and human-like.

Adaptability

As we run with LLMs, our product is continuously adapting to new advances and trends. We can shift to the better performing LLM in no time.

Use Cases

Description:

Patient Intake Forms: Puppeteer addresses poor quality and mistaken-filled intake forms by asking context & dynamic questions in an empathetic way to patients, extracting & summarizing all key information for Doctors

End-to-End Scheduling (Appointment Verification, Rescheduling, and Cancellation): Every year missed appointments alone cost the US healthcare system a staggering $150 billion! AI Assistant coordinates appointments, reminders, and cancellations, integrating with the provider’s calendar.

Wearable Monitor Tracking: Puppeteer helps patients access their health metrics from wearables like rings, smartwatches, and glucose monitors.

FAQ Assistant: Our AI Assistant can answer common questions using the company’s resources like databases, research documents, and trusted websites, reducing the chances of errors.

Smart Routing/ Triage: Puppeteer helps with triaging by accurately understanding patients' symptoms and connecting them with the best care options to meet their needs.

Your Use Case: Have a specific use case in mind for AI? We can make it a reality.

Pediatric use cases:

All use cases can be tailored to suit pediatric demands, including tweaking the conversational skills to relate to pediatric oncologies.

Users:

Users of our solution are healthcare companies that decide to leverage AI for their patients flows.

Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Other, Cerner, NextGen, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Small Medical Facilities

Large Medical Facilities

Long-Term Care

Home Healthcare

Wellness Companies

Behavioral Health Providers

Health and Fitness Apps

Medium Medical Facilities

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Awards

Differentiators

Differentiators vs EHR Functionality:

Puppeteer works with EHR's and EMR's to extract relevant information later used for patients' interactions.

Differentiators vs Competitors:

We are fully customizable to companies' needs, integrating with EHR's and API databases.

Differentiators vs EHR Functionality:

Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.

Differentiators vs Competitors:

Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Keywords

patient intake forms,appointment scheduling,patient scheduling system ,self-scheduling,online scheduling,patient experience,patient-centric,virtual triage,patient triage,wearables, conversational ai,generative ai,ai virtual assistant

patient acquisition,digital front door,engagement,productivity,digital patient engagement

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Company Details

By Puppeteer AI

By Orbita Inc.

Founded in 2015

Visit Website

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