Best Personalized Care Products

Transform your health system’s inconsistent and disparate data into a single, unified source of information that can power endless possibilities. With hundreds or thousands of staff and affiliated physicians, health systems have valuable provider data stored across various EHRs, credentialing, and content management systems—a siloed and messy experience that prevents it from being properly leveraged. 

Kyruus Connect helps unify and optmize all of this disparate data to create a single, organized data source. This robust foundation can power seamless and efficient experiences including chatbots, reporting tools, search and scheduling experiences and more. 

Search enables patients to find the right providers, make informed care decisions, and schedule appointments online. Powered by Kyruus Connect data optimization, Search helps health systems boost patient acquisition, demand conversion, and patient retention.

Search, our web-based search and scheduling application, is a white-labeled, out-of-the-box solution comprised of a search widget that can be embedded anywhere on a health system's website(s), search results page, and detailed provider profile pages. Search is mobile-optimized and accessible on desktop, however, health system can also leverage the Search API to deliver robust provider search experiences within microsites, webpage modules outside of the core "Provider Finder", global site search, and consumer-facing mobile apps.

Loyal Care Search uses NLP, algorithmic search and type-ahead suggestions to effectively help your patients select the appropriate care provider – whether it be a primary care provider, urgent care provider, a virtual or emergency room visit, all with minimal maintenance and full configurablity. 

Benefits:

• Display provider results based on patient needs, customized for consistency, relevance, and ease of use.
• Rank ordering of provider results based on specialty focus and clinical interests.
• Leverage machine learning and algorithmic search so consumers can search for care through conversational text and advanced filtering.
• Manage searchable provider content easier & present information in a way that is intuitive for consumers to understand and interact with.
• Rich provider profile detail pages with customizable CTAs and optional integrated scheduling.
• Robust analytics provide insights into consumer search behavior and provider search results.

Results:

• Simplified search configuration management leading to higher results accuracy 
• Optimized page layouts and clear calls to actions leading to increased consumer interactions and conversions 
• Reduced patient / provider mismatches resulting in decreased cost

Loyal Data Management is the only data management platform in the market that allows health systems to easily enable digital touchpoints across the patient journey acting as one source of truth for a fully digitized patient experience.

Benefits:

• Control and manage your data (provider, locations, services, and taxonomy) with one tool across the entire digital front door (websites, search, scheduling, referrals, and provider outreach).
• Automate the analysis, use, and application of data while managing accuracy.
• Work from a comprehensive clinical taxonomy library that aligns with current standards and is customizable for your needs.
• Automatically map specialties, conditions, treatments, and helpful synonyms to each provider’s specialty, enhancing the physician’s online profile and making care more easily searchable.

Results:

• Increased provider matching and patient satisfaction.
• Establishes data governance and enables controlled access to data.
• Reduces errors and identifies gaps in data.
• Improved operational efficiency and increased savings.

Scheduling enhances and optimizes the information that consumers evaluate when scheduling an appointment. It integrates with all the configurable workflow attributes made available by your EHR.

• Website Scheduling enables customers to schedule appointments across EHRs through a unified scheduling interface. 
• Google Scheduling drives consumers directly to your scheduling flow from Google provider and location business listings.
• Agent Assisted Scheduling gives agents tools to quickly find the best appointments for consumers.

Benefits:

• Track patient behavior, experience, and sentiment across the care journey and create improved scheduling experiences.
• Customize workflows and messaging based on consumer needs.
• Leverage configurable patient matching and decision trees to help qualify patients for appointments. 
• Optimize and prioritize agents’ time.
• Integrate the scheduling experience and support both outbound and inbound calling.

Results:

• Increased appointment and patient volume, loyalty, and satisfaction
• Improved operational efficiency and visibility 
• Decreased cancellations and missed appointments
• Cohesive scheduling experience across digital channels reducing friction and increasing customer satisfaction.

Provider data management and Find a Doctor experiences with real time scheduling, including multiple organizations and EMRs into a single consumer experience. Can be deployed multiple ways - Find a doctor, mobile app, location/specialty schedule embed.

symplr Directory consolidates provider data into a single, centralized solution. With its easy-to-use interface, maintaining profiles for every credentialed and referring provider across the enterprise is simple. By implementing symplr Directory, you can quickly reduce inaccurate provider data, eliminate record duplication, and securely share provider information with all departments and software solutions that rely on it, including your EHR.

That means your providers spend less time on administrative work, and staff spend less time adding referring provider information into the EHR. Reimbursement is quicker, call center volume decreases, you accommodate more new patients, and patient leakage decreases.

You need a content management solution (CMS) that will empower and create a more contemporary online experience — without extensive IT support. Built specifically for healthcare, focused on uptime and site speed, and featuring a robust atomic design, Ignite Digital Experience Engine supports rapid development and deployment of digital content and assets across responsive websites, microsites, mobile apps, and more.

• Easy content authoring and editing from anywhere
• Healthcare-specific web components
• Digital asset management (DAM)
• Personalized content delivery
• Unified tagging and taxonomy capabilities
• API extensibility and decoupled architecture
• Advanced SEO
• Elastic hosting
• Ongoing automatic upgrades, support, and maintenance

From high-conversion landing pages that support your marketing campaigns, to websites for your practices, hospital, multi-site health system, or health plan, you’ll have the option of full development, creation, and implementation by a dedicated team of DX Services experts. 

Easily create and manage consumer-focused directories of your providers and locations using enterprise-level tools. Our flexible Provider Finder and Location Finder directories combine an easy-to-use consumer interface with a powerful administration tool to manage your healthcare professional and care location listings, no matter the source. Installed as an add-on to your existing website — with no need to change content management systems — the look and feel can be totally branded, all without the need for custom development. 

With Amenities Health, health systems can quickly deploy fully managed, end-to-end, digital-first virtual concierge membership solutions that transform patient engagement and drive revenue growth. Our solutions ensure success at every stage and include the following:

• Membership Strategy: Strategic consulting to define objectives, identify opportunities, and create a roadmap for enhancing digital membership capabilities.
• Virtual Care+ Memberships: Premium virtual care services, including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs, fully managed by Amenities Health and delivered under your brand.
• The Membership Platform: A white-labeled web and mobile platform for seamless scheduling for both individuals and family members, appointment management, lab results viewing, secure messaging with providers, and easy integration of visit data to ensure smooth handoffs between virtual care and health system specialists.

By offering a fully managed membership solution integrating strategy, virtual care services, marketing, and a powerful platform, Amenities empowers health systems to strengthen patient loyalty, drive growth, and transform the patient experience—without the operational burden or capital investment typically required.