Scheduling

Delight patients with mobile online scheduling, insurance verification, and waitlist management. Our AI queuing algorithm reduces wait time while seamlessly blending online reservations with walk-ins. Front desk can message directly through our 2-way patient chat before/after/during the visit. After the visit, we help you collect feedback and amplify your positive reviews to enhance your online profile and find new patients.

Gozio Connect is a broad-based digital front door solution that enables seamless consumer interactions, provides an anywhere, anytime connection to patients, and improves overall patient experience and access to care. Gozio's proprietary wayfinding technology integrates with a healthcare system’s existing digital resources to create a hassle-free mobile experience that consumers have learned to expect.

ProviderMatch for Consumers enables patients to find the right providers, make informed care decisions, and schedule appointments online. Powered by KyruusOne, the same provider data management platform powering the other ProviderMatch applications, it helps health systems boost patient acquisition, demand conversion, and patient retention. ProviderMatch for Consumers (PMC), our web-based search and scheduling application, is a white-labeled, out-of-the-box solution comprised of a search widget that can be embedded anywhere on a health system's website(s), search results page, and detailed provider profile pages. PMC is mobile-optimized and accessible on desktop, however, health system can also leverage the ProviderMatch API to deliver robust provider search experiences within microsites, webpage modules outside of the core "Provider Finder", global site search, and consumer-facing mobile apps.

Health systems use the Provider Search API to power their “Find a Doctor” website search using Phynd. Using Phynd’s API, consumers are matched in milliseconds with the right provider – by condition, health plan, location, telehealth participation, clinical expertise, and availability. Phynd uses Healthwise’s 30,000-term taxonomy of specialty, clinical terms, and patient-friendly terms…so consumers and patient access teams will be assured of best patient-provider matches. Phynd’s software anticipates and suggests phrases as searchers type a condition, health plan, or provider name into a search field. It saves time and offers a friendly search. Phynd search is ’scheduling aware.' It extends the value of online scheduling in your EHR's by supporting the display of open inventory during search. Drive up appointments and drive down calls to your call centers, using the powerful combination of Phynd and online scheduling. Integrate Provider Search API and Phynd Schedule Advisor for the ultimate digital experience. Phynd is the search leader. The Phynd API is modern, open, and flexible, easily connecting Phynd to websites, EHR or other systems for real-time provider search and provider updates. Edits made to provider or location profiles by any department are immediately available for the next search and shared with connected systems. For more information about Phynd, visit https://connect.phynd.com/phynd.

KyruusOne is the underlying platform that powers each of the ProviderMatch applications. With automated data processing and user-friendly data management applications, the solution makes it easy for health systems to unify, manage, and maintain their provider data, allowing them to streamline processes, boost data quality, and drive the success of strategic patient access and provider network initiatives.