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Best Digital Front Door (DFD) Products

Best Digital Front Door (DFD) Products

As health systems compete for the commercial consumer against new entrants and big tech that are increasingly entering the marketplace, there is a heightened need to deliver a convenient route for a person who is searching online for care to schedule and access same day care. Key use cases center around consumers searching for symptoms, searching for symptoms online, trying to make an appointment online, and wanting to access same day or virtual care. In order to address this collective set of...

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Digital Front Door (DFD): Products


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11 products

Kahun's clinically validated AI engine generates dynamic clinical assessments that optimize physician time.

100% referenced to medical sources.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

The Pieces Ambulatory Platform further enhances documentation through two primary mechanisms: first, by generating a comprehensive lifetime summary from patient data, providing essential context for each visit; and second, by integrating Pieces in Your Pocket’s intelligent voice feature with pre-drafted note, allowing providers to effectively document actions taken or planned for the patient. This input is processed with natural language processing (NLP) and natural language generation (NLG) techniques, ensuring semantic clarity and reducing cognitive load for clinicians. This functionality not only minimizes documentation time but also alleviates cognitive overload, enabling providers to focus on delivering quality care.

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product capabilities
Context-Awareness
Ubiquity and Seamless Integration
Scalability and Interoperability
Reliability and Fault Tolerance
Measurable Impact
Robust Privacy and Security
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Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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5+ years in business
5+ years in business
5+ years in business
5+ years in business

BrainCheck's platform allows physicians to provide frictionliess cognitive assessments & care for your senior patients, remotely or in-clinic.

We are committed to advancing research for the evaluation, diagnosis, treatment and care for brain related disease including but not limited to Alzheimer’s disease and related dementias (ADRD), post-operative delirium, stroke, TBI, long Covid, etc.

Clinically proven, reimbursable, rapid, reliable, cognitive health technology allows cognitive care, anywhere.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
HemaLogiX is an EMR-integrated software system that helps providers more effectively utilize blood products to improve patient care delivery and reduce healthcare costs. HemaLogiX, is designed to change behavior so that transfusions are clinically indicated providing benefit to the patient and reducing unnecessary risk. It is built on the premise that blood utilization decisions should be influenced by evidenced-based knowledge accounting for individual patient variables, not based solely on provider preference or historical behaviors. At the heart of HemaLogiX is the Transfusion Appropriateness Algorithm (“TAA”), which assesses transfusion “appropriateness” by assessing over 80 patient variables (e.g., vital signs, comorbidities & medications) and applying evidence-based knowledge curated with input from practitioners in over 30 different specialties and sub-specialties at University Hospitals. HemaLogiX also includes a data analytics platform that provides detailed insights to physicians about blood usage patterns.
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Visit Website

key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Visit Website

key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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AVIA Marketplace offers a product grid that is a comprehensive resource for health care buyers in their research journey. The grid showcases products from leading vendors and ranks them based on compatibility level and market presence. This approach ensures that the products listed are not only relevant to the buyer's needs but also established in the market. With AVIA Marketplace's product grid, health care buyers can make informed decisions and select products that meet their specific requirements.

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Buyer's Guide


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A Buyer's Guide to

Digital Front Door

What is the digital front door?
Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.

Capability framework

Search through schedule
Provider directory and search View a consolidated list of providers, search and match with providers based on preferred criteria
Transparent information View prices, wait times, ratings, and reviews for providers and facilities
Online scheduling Directly book an appointment online without logging into a portal
Triage, navigate, and treat
Virtual triage Enter symptoms online, receive a preliminary diagnosis, and be routed to a care site
Low-acuity care navigation Receive education and instructions for low-acuity in-person or virtual care options
Virtual visits Connect with providers for synchronous or asynchronous visits
Consumer interactions
Unguided interactions View a consolidated list of providers, search and match with providers based on preferred criteria
Guided interactions View prices, wait times, ratings, and reviews for providers and facilities

The case for the digital front door

The majority of American adults-an astonishing 81.5 percent-turn to the internet for health-related information.1 But the large majority of patients don’t visit a health system website before making a healthcare decision, and often have difficulty finding and accessing appropriate convenient care options. Meanwhile, ambulatory capacity often goes unfilled, and health systems risk losing commercially insured patients and revenue to alternative online channels and disruptors.
Alignment with effective digital strategy
Health systems must go beyond doing digital-that is, offering a handful of basic digital options-and be digital in order to remain competitive against convenient direct-to-consumer services. Successful long-term digital strategy requires digital front door capabilities that meet patients where they are when they begin searching for care and guide them through the entire care journey.
Better outcomes and improved patient satisfaction
A consumer-centric healthcare experience-which necessarily includes an effective digital front door strategy-bolsters trust in health systems, drives accessibility, and decreases the likelihood that patients will defer care.2 Patients who defer care are more likely to report to emergency rooms and urgent care clinics, and more than a third of patients who defer care make five or more urgent care or ED visits per year.
Direct return on investment
Consumers increasingly value convenience and cost transparency when researching care options, and are more likely to select providers with greater appointment availability and online scheduling.3 Flexible self-service options, like insurance verification and appointment check-in, continue to drive patient satisfaction throughout the care journey and motivate patients to return.

What leading digital front door solutions offer

Search through schedule
Provider directory and search Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.
Transparent information Provider reviews from multiple sources with reviews management capabilities, customizable star rating calculations, and analytics to glean insights about potential patient experience improvements.
Online scheduling Multi-lingual and consumer-friendly, with scheduling enabled directly from provider pages and new patient scheduling options that do not require logging into a portal. EHR-agnostic to create a consistent consumer experience, and call center-enabled.
Triage, navigate, and treat
Virtual triage Enter symptoms online, receive a preliminary diagnosis, and be routed to a care site
Low-acuity care navigation Receive education and instructions for low-acuity in-person or virtual care options
Virtual visits Connect with providers for synchronous or asynchronous visits
Consumer interactions
Unguided interactions Engage in self-directed interactions via portal-based or enterprise mobile apps
Guided interactions Engage in guided navigation through a series of bi-directional automated or live interactions via text or chat

Google is the first stop for the majority of adults when they have questions about their health or need to find care. Health systems have an opportunity to show up at that exact moment and engage consumers with a powerful digital experience and convenient care options on demand.
Marisa Furney
—Marisa Furney
Healthcare Consumerism Expert for AVIA

Starting the digital front door journey

An effective digital front door strategy amounts to more than just a set of digital applications–it’s a way to engage with patients from their very first search engine query and provide convenient, cost-effective, personalized care. Success depends on health systems articulating clear priorities for these crucial first steps and an enterprise-level commitment to meaningful digital transformation.
  1. Pulse check. Consult with key stakeholders across the health system to understand the existing state of digital front door capabilities, solicit feedback about priority areas, and ensure that senior leadership, clinician, and staff are aligned.
  2. High-level tech inventory and capability assessment. Upgrade or consolidate technical infrastructure and hardware as needed.
  3. Opportunity analysis and third party recommendations. Identify highest priority opportunities and potential use cases, and seek unbiased third-party information about available solutions and tailored recommendations for your organization.
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