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Best Digital Front Door (DFD) Products

Best Digital Front Door (DFD) Products

As health systems compete for the commercial consumer against new entrants and big tech that are increasingly entering the marketplace, there is a heightened need to deliver a convenient route for a person who is searching online for care to schedule and access same day care. Key use cases center around consumers searching for symptoms, searching for symptoms online, trying to make an appointment online, and wanting to access same day or virtual care. In order to address this collective set of...

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31 products
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
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Versatile platform
5+ years in business
5+ years in business

The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from Discovery to Recovery with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

  • Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 4000 broadcast ready videos today (and growing). We also produce appealing and consumer friendly written materials that drive engagement and are fully harmonized with our video patient / member education library.
  • We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
  • Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

  • Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

  • We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

  • No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
  • All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

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product capabilities
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
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key clients
Leading Health System
Health system
Leading Health System
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Leading Health System
Health system
Leading Health System
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

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product capabilities
User-Friendly Interface
Real-time Data Collection and Analysis
Accuracy and Reliability
User-Centric Interface
Integration and Automation
Multimodal Communication Tools
Care Coordination
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Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Patients and family can leverage Vibe Health Engage to learn about their diagnosis, what to expect during their hospital stay, and how to care for themselves after discharge. They can also use the platform to interact with their care team and hospital staff with interactive surveys, condition-specific education, digital service requests, meal ordering, communication tools, and entertainment/relaxation. 

Engage can greet patients by their preferred name as they enter their room while customized calming content plays, setting the tone for a stay that’s as relaxing and restful as possible with personal touches. Engage helps communicate that patients are recognized not just as patients, but as people. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

As the leader in Patient Engagement, we have been helping health care organizations to differentiate themselves in meaningful and measurable ways for more than 24 years. We offer a uniquely personal patient and family experience based upon a very straightforward operating standard: An informed, involved patient leads to better outcomes. Our solutions automatically deliver the right information at the right time to patients, empowering them to self-manage and equip staff with the insights needed to deliver higher-quality, more personalized care.

Get Well has provided digital patient engagement across 600+ provider clients, which now reaches over 10 million patients annually across all care settings. Our pre-admission and post-discharge digital care plans averaged 95,000 interactions and over 130,000 interactions per month. Our solutions are live in 75,000+ hospital beds and over 230 clinics.

GetWell Point of Care Engagement offers integrated entertainment, concierge services (meal ordering, room controls, service recovery, etc.), patient education and clinical pathways to drive deeper, more personalized engagement. Your patients will complete prescribed interventions to drive greater care plan compliance. Personalized workflows help patients understand their condition, learn about medications, assess pain, prepare for discharge and more. Whether you’re seeking to lower readmissions, reduce length of stay, prevent falls, improve patient satisfaction or provide a more robust patient entertainment system, our dynamic, omni-channel solution delivers the following benefits:

  • Empowers patients and families to be active participants in their care
  • Proactively guides patients through personalized pathways
  • Allows patients to order meals and control their environment
  • Captures patient satisfaction and needs in real time
  • Automates routine tasks and documentation for staff
  • Expands staff capacity by automating non-clinical tasks
  • Prepare patients for successful discharge
  • Engage patients through any modality — TV, Tablet or BYOD

Get Well supports our clients in achieving their strategic goals of implementing an Interactive Patient Care solution that:

  • Improves quality of care
  • Improves patient satisfaction
  • Improves operational efficiency
  • Implements facility-specific plan
  • Support virtual nursing and care models
  • Increases care team recognition
  • Drives in-house revenue for the pharmacy and health system

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product capabilities
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

View full profile
product capabilities
Accurate & Relevant
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Vibe Health Insight is an integrated Digital Whiteboard that replaces dry erase boards in patient rooms with real-time information. Insight integrates with theEHR to display accurate and reliable information every time.

Insight is a responsive technology that eliminates the need for nurses to spend valuable time updating dry erase boards, double checking information, and replacing old markers. For example, when a care team member enters the room, real-time location system (RTLS) integration can allow a pop-up to display, notifying the patient who has entered the room. Similarly, the whiteboard can display completed rounds based on actual rounding activity.

Patients and families can also interact with the platform via the pillow speaker handset, companion touchscreen, or even their own phones or devices.

The solution is also flexible in that it allows patients to toggle between a full-screen whiteboard or a combination view with television. Whiteboards can also be standalone displays, separate from the patient console.

Sample whiteboard display items include but are not limited to: Patient’s assigned care team, Daily schedule goals or tasks, ordered medications, estimated discharge date, discharge preparedness, pain scale, hospital information, completed rounds, patient questions for the care team. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
CXP Cloud Start, powered by Microsoft Azure, provides customers with an easy way to get started with digital services at the patient bedside. Cloud Start is a fully managed solution comprising tablets and/or TVs, enabling entertainment, up-to-date information, and communication (via third-party apps). Unlike other single-purpose solutions, Cloud Start requires minimal IT effort and provides an upgrade path to CXP Cloud Enterprise, future-proofing your investment.
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Our interactive patient care system (device agnostic - TV, iPads, phones) educates patients about their procedures, their hospital stay, and how to care for themselves after discharge.

We enable virtual rounding, and virtual nursing reducing nurse workloads.

Our one-of-a-kind IPTV reduces the need for coax cable and entertains patients with access to live TV channels & relaxation content over the internet.

Patients can request items and services they need, order their meals, learn about their care team, and more.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

The Digital Whiteboard is an in-room display designed to enhance patient care and engagement by automatically showing real-time information typically found on traditional dry-erase boards. Integrated with the EHR, it keeps data up-to-date without requiring manual updates from nursing staff, reducing workload and improving accuracy. Available as a standalone display or integrated with patient TVs or touchscreens, it features customizable widgets, automatic day/night modes, and ensures patients and families have constant access to essential care information.

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product capabilities
User-Friendly Interface
Customization and Personalization
Accuracy and Reliability
Care Coordination
Immersive Patient Education and Engagement
Automated Integration
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

For hospitals who want to elevate patient care and liberate care teams, Oneview’s MyStay Mobile product brings the power of our industry-proven Care Experience Platform to your patients’ own devices. Unlike interactive patient systems which require costly infrastructure and hardware, MyStay Mobile is cloud-based and requires no hardware meaning it’s cost-effective and easier to implement and support. 

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product capabilities
Automated Integration
Real-time Data Collection and Analysis
Accuracy and Reliability
Care Coordination
Immersive Patient Education and Engagement
Seamless Care Team Workflows and Accessibility
Easy & Simple to Understand
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

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Buyer's Guide


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A Buyer's Guide to

Digital Front Door

What is the digital front door?
Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.

Capability framework

Search through schedule
Provider directory and search View a consolidated list of providers, search and match with providers based on preferred criteria
Transparent information View prices, wait times, ratings, and reviews for providers and facilities
Online scheduling Directly book an appointment online without logging into a portal
Triage, navigate, and treat
Virtual triage Enter symptoms online, receive a preliminary diagnosis, and be routed to a care site
Low-acuity care navigation Receive education and instructions for low-acuity in-person or virtual care options
Virtual visits Connect with providers for synchronous or asynchronous visits
Consumer interactions
Unguided interactions View a consolidated list of providers, search and match with providers based on preferred criteria
Guided interactions View prices, wait times, ratings, and reviews for providers and facilities

The case for the digital front door

The majority of American adults-an astonishing 81.5 percent-turn to the internet for health-related information.1 But the large majority of patients don’t visit a health system website before making a healthcare decision, and often have difficulty finding and accessing appropriate convenient care options. Meanwhile, ambulatory capacity often goes unfilled, and health systems risk losing commercially insured patients and revenue to alternative online channels and disruptors.
Alignment with effective digital strategy
Health systems must go beyond doing digital-that is, offering a handful of basic digital options-and be digital in order to remain competitive against convenient direct-to-consumer services. Successful long-term digital strategy requires digital front door capabilities that meet patients where they are when they begin searching for care and guide them through the entire care journey.
Better outcomes and improved patient satisfaction
A consumer-centric healthcare experience-which necessarily includes an effective digital front door strategy-bolsters trust in health systems, drives accessibility, and decreases the likelihood that patients will defer care.2 Patients who defer care are more likely to report to emergency rooms and urgent care clinics, and more than a third of patients who defer care make five or more urgent care or ED visits per year.
Direct return on investment
Consumers increasingly value convenience and cost transparency when researching care options, and are more likely to select providers with greater appointment availability and online scheduling.3 Flexible self-service options, like insurance verification and appointment check-in, continue to drive patient satisfaction throughout the care journey and motivate patients to return.

What leading digital front door solutions offer

Search through schedule
Provider directory and search Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.
Transparent information Provider reviews from multiple sources with reviews management capabilities, customizable star rating calculations, and analytics to glean insights about potential patient experience improvements.
Online scheduling Multi-lingual and consumer-friendly, with scheduling enabled directly from provider pages and new patient scheduling options that do not require logging into a portal. EHR-agnostic to create a consistent consumer experience, and call center-enabled.
Triage, navigate, and treat
Virtual triage Enter symptoms online, receive a preliminary diagnosis, and be routed to a care site
Low-acuity care navigation Receive education and instructions for low-acuity in-person or virtual care options
Virtual visits Connect with providers for synchronous or asynchronous visits
Consumer interactions
Unguided interactions Engage in self-directed interactions via portal-based or enterprise mobile apps
Guided interactions Engage in guided navigation through a series of bi-directional automated or live interactions via text or chat

Google is the first stop for the majority of adults when they have questions about their health or need to find care. Health systems have an opportunity to show up at that exact moment and engage consumers with a powerful digital experience and convenient care options on demand.
Marisa Furney
—Marisa Furney
Healthcare Consumerism Expert for AVIA

Starting the digital front door journey

An effective digital front door strategy amounts to more than just a set of digital applications–it’s a way to engage with patients from their very first search engine query and provide convenient, cost-effective, personalized care. Success depends on health systems articulating clear priorities for these crucial first steps and an enterprise-level commitment to meaningful digital transformation.
  1. Pulse check. Consult with key stakeholders across the health system to understand the existing state of digital front door capabilities, solicit feedback about priority areas, and ensure that senior leadership, clinician, and staff are aligned.
  2. High-level tech inventory and capability assessment. Upgrade or consolidate technical infrastructure and hardware as needed.
  3. Opportunity analysis and third party recommendations. Identify highest priority opportunities and potential use cases, and seek unbiased third-party information about available solutions and tailored recommendations for your organization.
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